Cin7 OmniReviews of cin7.com

Ron was great to work with and understood what we required very quickly and came up with a great solution. Fully recommend

Decent software, but they continually increase prices with little to no notice — sometimes by as much as $100 per month — and expect customers to simply accept it since switching providers is difficult. On top of that, they will go out of their way to avoid paying any referals.

Horrible Customer service. We have been using the platform for a few years, which is quite solid for our small business. However, whenever we need help with something, it is impossible to get assistance. Their customer service is horrible.

We trusted CIN7 to help manage our business systems — but what we got was a barely usable platform, no support, and no accountability. We didn’t complete onboarding and never got value from the service, yet they’ve refused to refund us. Repeated follow-ups have been met with silence. Be cautious if you’re a small business — once they have your payment, it seems support stops.

Great service from the team at CNZ - both Ron and Chris went above any beyond and couldn't of asked for a better level of service and attention to detail.

Cin7 is a great ERP for ecommerce. We've used a few systems, but Cin7 is the best of all. Implementation was fairly straight froward. Inventory control is great. We use serialized inventory and it keeps us dialed in on bigger-ticket items. Reporting functionality is really solid.

New to Omni - still getting the hang of it. Great support from our team at CNZ Consultants definitely made the transition easier. Wouldn't do it without them.

We swapped to Cin7 Core itinually, but due to many issues with our setup we could not get ahead and found it wasn't working for us. We knew that the system was great but couldn't get the data to match. We fortunately were given CNZ Consulting's number. A quick call and explanation of our situation turned out to be the best option we were given. From then Chris and his team have been by our side, moving us to Omni, which is better suited to us, and helping smooth out any issues. Plenty of support via email and teams meetings making us feel a lot more confident moving forward. Thanks to CNZ Consultants for stepping in a moving us in the right direction.