CircleReviews of circle.so

I have been able to verify that Circle is a 100% reliable and stable application, and the support team provides quick and effective assistance.

Amazing platform. I'm so glad I discovered them last year. They have all the tools you need to launch, grow and maintain a community with simplicity and forward thinking. Their update rate is insane and there are constantly new features being added. Their customer service is great, friendly and actually knowledgeable. Best choice and this is after coming from another platform.

We used Circle to run a paid community. Everyday posting and basic community management worked well, and I can see it being a good fit for smaller communities. For our growing community, we needed more control and flexibility over communication, content and payments. We increasingly ran into limitations and eventually decided to move to our own platform. If you expect your community to grow and your requirements to become more complex, these are worth considering before committing. The support team deserves credit. Communication was quick, they stayed engaged and made a real effort to help us find solutions. Some issues took longer to resolve than we would have liked, but in the end we worked through everything with them. I appreciate their effort and the support they provided throughout the transition.

There are a ton of bugs that make the user experience considerably worse than apps our community members are used to, like Facebook and LinkedIn. From the admin perspective, the spaces are not customizable enough. Circle is better than nothing, but it's no where near what I thought and hoped it would be.

Comunicação com o cliente é assertiva e o serviço de CS é realmente muito bom. Ainda não conquistou minha quinta estrela apenas devido na negociação termos entendido que existiam algumas ferramentas e possibilidades nativas da plataforma, quando na verdade precisamos de conexões, construções e APIs . Estamos nos adaptando ainda e gostando do que temos feito.

I liked it it’s easy on the community. But setup is quite quirky and without AI it would be tough for me to do by yourself and with AI it requires a lot of credits so you can get into a jam both ways. That’s why I am giving it a low rating. Also, the transaction fee is higher than I expected. Kajabi is lower. But I liked the responsiveness of staff members and they were very helpful as well and loved joining the circle community. All in all it’s a good start. I am at an early stage in my experience and very excited to see how it goes for my customers.

The app is OK, but unexpected charges and upsells on top of an already very expensive SaaS. Just importing contacts already kicking in an additional 25$ per month AND I DIDN'T DO ANYTHING WITH IT. Outrageous. Thinking of switching now. Pricing totally undefensible and will definitely build my own within a year if pricing stays elevated.

I originally tried to sign up for an existing Circle but somehow was directed to sign up for my own. I have no idea how that happened. Once I realized what happened, I tried to cancel it but couldn’t find how, so I contacted the Circle support team. The team provided the steps to do so but warned me of possible problems if I did. I already had a problem so I decided to allow my free trial to expire. That seemed to be the easiest approach. My free trial expired several days ago and I still receive daily emails urging me to setup my Circle.