Crazy NeonReviews of crazyneon.com

Top product, good quality, ticked all boxes including service outreach over helpline. Highly recommend.

Needed new neon signs given upcoming Thanksgiving holiday, had had a good experience ordering from CrazyNeon. Shipment was delivered on time, product is good quality, overall great experience.

Excellent speed and service. Three changes made quickly by them and delivered on time. Will buy again. I am going to be repeat customer

Neon sign i received is better than expected, looks cool in my room. They sent a complementary Christmas gift rn. Very happy!

Ordered materials in excess of 7,000 USD with them for 4 of my companies. Exchanges numerous emails about a sign that arrived in non-working condition. Even had a local neon sign team review it. Was about to place another order for 1.5k and only asked them to replace the sign - even offered to pay for the material cost. They went above and beyond to AVOID ANY RESPONSIBILITY, took forever to respond, and eventually we were forced to go with a different company. Garbage company.

BUYER BEWARE! Ordered a 5 feet long neon sign and paid $703. Crazy Neon packaged this fragile 5' long neon sign in cardboard and it arrived broken. I have a ring camera that recorded the delivery of the sign from the USPS driver and it proves the sign arrived broken. I also provided Crazy Neon with an unboxing video. I emailed Crazy Neon to resolved the matter and they have refused to do anything about it. WASTED $703 WITH THIS COMPANY!

scammed me! fighting for a refund! customer service is in India and lies about resolving my issues. They took 1 month to deliver my product with no communication. Product finally came me defective which I can't use so I've been robbed for 900$ . Stay far away from this company very unprofessional. Only 1 guy tried to help me from the USA name Joe. PLEASE DON'T USE THIS COMPANY!

My sign randomly stopped working for no reason at all, and I only had the sign for 4 or 5 months. When reaching out to support they asked for some videos looking at the dimmer box and some other components. After I sent the video, they decided to send me a dimmer box (believing the issue was with the dimmer box). 3 weeks go by and I never received the dimmer box. When I reached back out they asked for more, often times repetitive questions and videos (which I provided). Another 2-3 weeks go by and at that point it felt like they we're just hoping I give up. I explained to them that for only having a sign for 5 months would warrant a replacement, especially having dealt with customer support for more than a month. They continued on with their same requests, in which I decided to dispose of their cheap sign and find an alternative who values my business. For anyone considering this company, I would strongly suggest you spend your money somewhere else. The quality of the sign was par at best, and the terrible customer service I received is the cherry on top. You will save money in the long haul by purchasing a quality sign from a quality company, trust me!