DancebitReviews of dancebit.app

Unfortunately it was impossible for me to successfully participate in the dance routines, due to bad knees. I have tried to cancel my subscription via Apple Appstore and via Dancebit website. It was impossible to (find a way to) cancel via the AppStore or website. I had already removed the Dancebit app, I was not using it. I honestly forgot about the existence of the app (and subscription.. I know, my bad). However: with the trialperiod there was not a mention of a renewal. Otherwise I would have put it in my agenda, like always when I want to unsubscribe. Today I was billed for 3 more months subscription. I was triggered, because there was a renewal but I could not find a way to unsubscribe. Eventually I had to download the app again, and there I could manage my subscription. Too late, because Dancebit does not refund. Even if you can prove you are not using the app (and have not been using it for the uttermost of the subscription period). 68 euro’s down the drain. I had hoped and expected some leniency from Dancebit..

I purchased a reduced price month subscription to try this dance exercise app. The app was not as good as I hoped, some of the teachers were good and made the dance fun, others were repetitive and frankly boring. I assumed, incorrectly, that my subscription would lapse at the end of the trial period. It did not. I did not notice that an auto-renew applied on the app. I have learnt a very expensive lesson as the normal monthly charge for the app is apparently just under £100. I contacted dancebit to request a refund for the payment made in error, I did not use the app after the trial period, but all I received was an automated response saying their terms of use say no refunds and giving a link to their terms. A very expensive lesson learnt and I would not recommend this app. Even if you like the app, the standard amount charged is ridiculous. Buyer beware indeed. Further to my experience above, I received an email from Alex at Dancebit. He stressed that terms were shown before commitment to payment and terms of business disclosed. He then went on to say that the last month's payment would be refunded in full. I have received the payment back to my credit card so thank you Alex. It was still an expensive experience and I will be super diligent in future but Dancebit did meet me halfway concerning unexpected and unintentional costs.

It’s a scam!! First of all you will never make any moves to populair music, that is only used in the adds to attract people. It’s just random boring music with a beat that you dance to. Sometimes you get a dance for six minutes, then one for 20 minutes, also very random. The steps are okay, but I tried beginners level and it’s still quite hard to follow at times. And then after the probation subscription for a month ends they silently prolong your subscription with another month for DOUBLE the amount. As soon as you find this out and cancel your subscription on the same day it’s apparently too late and you won’t get your money back. You’re stuck with this lousy app. Don’t fall for it! Update: they refunded me 40% of the money, it’s still quite scandalous but I appreciate the gesture.