eFaxReviews of efax.com

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4.5

Excellent

2,345 reviews

eFax4.5

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About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 100% of reviews.
Most recent review: October 2026.

How we calculate scores

eFax reviews

2,345 approved reviews, newest moderated first

Gary S.
Posted Nov 4, 2022
100% satisfaction
I have used efax for many used and have been 100% satisfied. Having retired I belatedly cancelled my subscription and automatic renewal. I was delighted with the way Elizabeth V, Customer Advisor, dealt with this.
Response from eFax· Nov 6, 2022
Thank you Gary. We appreciate your business and congratulate you on your retirement. If you should have any need of assistance or have any questions, please feel free to message us at [email protected]. Stay safe eFax Support team
Sam
Posted Nov 4, 2022
Excellent service!!!
Excellent service!!!! And product.
Response from eFax· Nov 4, 2022
Thank you so much for your wonderful feedback Sam. We are very pleased to hear that you are happy with our service! Should you require assistance or have any other questions or concerns, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
German Galan C.
Posted Nov 4, 2022
Muy profesional
Muy profesional, educados y puntuales, me resolvieron mis inquietudes muy rápidamente. Un saludo y muchas gracias.
Response from eFax· Nov 4, 2022
We are thrilled to hear about your experience, and appreciate you taking the time to leave such a wonderful review, German! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, eFax Support Team
Lynna W.
Posted Nov 3, 2022
Great customer service
I use my e-fax for personal and business transactions. I let my subscription laps till payday, Lyra was an angel and such a big help for me to get my e-fax going again. Thank you again Lyra
Response from eFax· Nov 3, 2022
Thank you so much for your excellent feedback Lynna. We are very pleased to hear that Lyra provided you with excellent assistance and we will ensure to forward your feedback to her. We appreciate you for your time in sharing your experience and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
Home I.
Posted Nov 3, 2022
Friendly service
Friendly service. Answered all my questions to help me understand our plan better. Actually updated our plan to one that better serves our company. thank you!
Response from eFax· Nov 3, 2022
Thank you so much for your feedback and we are very pleased to hear that our support provided you with excellent service! Should you require any assistance or have further questions or concerns, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
Pablo Hebrero S.
Posted Nov 2, 2022
Tras una primera mala impresión...
Tras una primera mala impresión, y dejar constancia en este portal, me contactaron y pusieron todo de su parte en enmendar el servicio. Muchas gracias a Elisabeth pues su atención fue perfecta. El motivo de ser 3 estrellas es porque considero que este servicio 5 estrellas se tendría que haber prestado desde el primer momento, y no sólo tras dejar una mala reseña.
Response from eFax· Nov 2, 2022
We are glad to hear the issue has been resolved, Pablo! We appreciate the updated review, and if there is anything further we can do to improve your experience, please let us know at [email protected] and we will be happy to help! Many Thanks, eFax Support Team
Pauline
Posted Nov 1, 2022
I no longer need fax service
I no longer need fax service. Eveldina ended my service, as I requested, professionally and courteously. Thank you again for the great service.
Response from eFax· Nov 1, 2022
Thank you so much for your excellent feedback Pauline. We are very pleased to hear that Eveldina provided you with excellent assistance and we will ensure to forward your feedback to her. We appreciate you for your time in sharing your experience and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
Ronald M. F.
Posted Oct 31, 2022
Helpful Tech Rep.
I found the information furnished to be very helpful and the tech rep. was very knowledgable.
Response from eFax· Nov 1, 2022
Thank you so much for your wonderful feedback Ronald. We are very pleased to hear that our rep provided you with excellent support! We appreciate you for sharing your experience and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team

eFaxReviews of efax.com

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