Excellent
2,345 reviews
eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Richard B.
Posted
Simona was exceedingly polite, helpful and proficient and got me sorted in no time at all.
Response from eFax· Nov 30, 2022
We are glad to hear about your experience, Richard! We will certainly let Simona know about your kind words and appreciate the great review! If you need any further assistance please do not hesitate to reach out to [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Robin R.
Posted
I had a Great signup experience with both Betty P. and Chris I. They provided the information I needed and get me up and running very quickly. I really appreciate their assistance.
Response from eFax· Nov 30, 2022
We are thrilled to hear about your experiences with our service team, Robin! We will be sure to pass your feedback along to both Betty and Chris, and if you need any further support please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
LINDA F.
Posted
Glaiza was great and very helpful. My needs have changed with my faxing and helped me find the best plan to fit my needs. Thank you!
Response from eFax· Nov 28, 2022
We are glad to hear about your experience, Linda, and will be certain to pass along your feedback to Glaiza! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Lenka M.
Posted
I had a very pleasant experience with Stefan's assistance. He willingly and patiently solved my problem. Well thank you.
Response from eFax· Nov 24, 2022
We are thrilled to hear about your experience, Lenka, and will be sure to pass along your kind words to Stefan! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Stephen L.
Posted
Russ H. was very efficient on the chat, and helped with my late fee. He admitted that he was on several chats at once, but corrected my billing problem really quickly. I appreciated his transparency.
Response from eFax· Nov 21, 2022
Thank you Stephen Lief for taking time to send us such a wonderful review. We are very pleased to hear that Russ H. was able to resolved the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Jody H.
Posted
Glazia was very helpful instead of just cancelling my account at my request she offered me a plan that was definitely more affordable and I realized that it would be better for me to keep efax because sometimes I do need to fax something so she was very helpful
Response from eFax· Nov 16, 2022
We are thrilled to hear you have decided to stay with us, Jody! We appreciate you taking the time to tell us about your experience, and will be sure to pass your feedback along to Glazia! If you need any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! Stay safe eFax Support team
Tatu H.
Posted
Great service, but no need for fax anymore. If needed this is the one! Happy customer more than 10yrs.
Response from eFax· Nov 10, 2022
Hello Tatu. Thank you for the wonderful review. We are happy that you had 10 years of great service and would be happy to welcome you back any time. If you have any questions please message us at [email protected]. Stay safe eFax Support team
Eve
Posted
Lyra was very attentive and knowledgeable thank you Lyra! :D
Response from eFax· Nov 9, 2022
We are thrilled to hear about your experience, Eve and will be sure to pass your feedback along to Lyra! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Stay safe eFax Support team
