Excellent
363 reviews
Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
jay N.
Posted
I had spent $160 on new software. When I followed the instructions and hit the install button it then went on an hour upon hour of circling with no result. I reached out to him because I was worried that I might not be able to get to someone but I wouldnt get my software. Paul reassured me in his email and game me the correct resolution. I am up and running. Thank you
JRL
Posted
Emre helped me get through the software addition easily and quickly. He gave me very good, clear directions and was very patient. Emre provided the technical customer service that is very rare today. I appreciate his help very much and hope his supervisor appreciates him as well.
Wendy R.
Posted
In the end I had to cancel my order. EKsoftware was responsive and quick with the process.
Anthony
Posted
Was a little concerned to buy from a not so well known site. So, when my product key didn't show up I was getting a little concerned. I hit up support and spoke with Joe and he got it sent over right away. Joe even offered to stay on to make sure I didn't run into any issues installing Microsoft Office. Joe was very kind and helpful.
KS
Posted
Excellent customer service! Paul responded immediately and solved my problem installing the Microsoft 2021 package, by quickly removing the old Microsoft applications that were blocking the installation.
Terry45
Posted
EMRE was wonderful. He walked me through the entire install set-up on my new iMAC for the Office Suite, I am not technically savvy. He was easy to understand, patient, and logical with his delivery or execution. If more employees are like him in your company then I highly recommend it as a place to go and procure software. I could tell the Customer comes first.
Richard J.
Posted
Denzil was patient and polit. She helped me find the information to get my software working
Laurie
Posted
Emre was very patient & persevered attempting to resolve our downloading issue with software. Unfortunately, we still our having issues with the download but he has encouraged us to followup with him. Recommendation to his employer would be to offer him a promotion, salary increase &/or bonus.
