ElectronicsforceReviews of electronicsforce.com

Unable to purchase what I wanted with no explanations given and no customer service when I reached out. Got a new phone direct instead.

phone is okay, price was okay, BUT DONT PAY OR ADD OR EXPECT ANY SHIPPING SPEED AT ALL!! this is not Amazon, I added almost 30 dollars! for USPS 2-Day [(USPS 2-Day):$29.16]- this was basically a total waste - order was December 6th Tuesday - did not arrive until 'Saturday' - and Saturday was no delivery so didn't receive until Monday- it took 6 days and I added 30$!!

21Apr22 ordered NIGHTHAWK hotspot with credit card showing pending charge of $426. Called 4 times before 26Apr22 when charge was reversed. Final solution I was given by customer service, “purchase from another vendor”. Order #108276. THIS IS A SCAM BUSINESS. No!..you did not try to contact me. No!..you did not try to resolve the issue. UPDATED 6MAY: took 3 more calls to customer service and 2 weeks in total to receive product. Original order was with 2 day shipping, MISTAKE, did nothing to get device to me quickly, orders sit for 4 days before processing. Device is good, exactly what I expected at best price around. Their customer service, however, is terribly unreliable.

They sold me a device with outdated software that is no longer supported, making many functions of the device unusable (Kyocera cell phone). I contacted customer support and heard nothing back.

The wrong phone was sent, it took 3 weeks to arrive because USPS was the only option. The replacement also took 3 weeks to arrive because USPS was used again despite asking them to use a different shipper. The replacement was a used phone and was returned again. My initial payment was refunded, but the return shipping for both phones wasn't despite being told repeatedly it would be refunded.

I cannot recommend anyone buy from this company, based on my experience. I placed an order on a Monday evening for an "in stock" and new Motorola Moto Z4 to be shipped overnight by USPS. The order was still showing as pending two days later, and so I used their Contact Us to ask when this will be shipped. They responded pretty quickly asking for the order number, which I provided. They responded with "this order shows it was cancelled due to credit card declined." Because of this and having been without a phone for days, I purchased a different phone from a local store on the following Sunday. The next Tuesday I found my credit card was charged, over a week after the order was placed. When I contacted them yet again, they wrote "this shows it was delivered by usps tracking #....please send it back to the address below once we get it we will issue a refund...please check the link below for proof of delivery." When I went to the post office, the phone was there as stated, but it was not a NEW unlocked phone as advertised and the shipping label is for "Priority Mail 2-Day" despite having paid $48.15 for Overnight Shipping. I am planning on sending the phone back for a refund but doubt I will get all my money back.

I paid an extra $20 for 2 day shipping. They failed to ship the package for another 8 days. Slowest fulfillment I have seen in awhile. No communication on it either. Pretty frustrating since I would have purchased it elsewhere had I known there would be that long of a wait. Wont be doing business with them again.

After placing an order and paying for expedited shipping (3/10), I called re: shipping information (3/12) and was told it was sent the day before (3/11). It should arrive 3/14 based on 3-day shipping. There was no email confirming shipping information. When it did not arrive, I called Electronics Force, but no one answered or called me back. I then called my credit card company and disputed the charge. 3/16, no phone. 3/17 no phone. 3/18 I called again. According to USPS, the phone was not shipped until after the charge was disputed. The merchandise is as advertised, but I do not trust this company to follow through as promised. I would not order from them again.