EndNoteReviews of endnote.com

Solid, reliable product.

The responses addressed the general problem, but not the specific instance I experienced, In my case, only one Endnote reference was causing COM errors. I suspect it was because Word uses a special character for ' or -, and Endnote couldn't deal with it. Allan

Option for two/three computers/devices.

I really love how easy I can add references to EndNote from Google Scholar and other online research websites.

I was unable to cink endnote 20 with word on my mac laptop. No service appeals available from endnote. Blogs on web see similar problem and solutions on web did not work. Most importantly, there seems to way to get help from endnote. will not buy again. Will switch myself and my laboratory to using Mandalay

I have become dependent on EndNote for my dissertation as well as other academic writing. The reason for the 5 star rating is when I run into issues or bugs, I call, they answer and they help. That seems rare these days to get a person on the phone who listens, can diagnose what is going on and gets me back up and running again.

The help from the team at Endnote.

excellent product and customer service easier to create subgroups and change formatting of references.