EndNoteReviews of endnote.com

Great customer support Had problems with my EndNote library and Daniel was very helpfull, and fixed my problems swiftly! Thanks alot!

I emailed in July regarding my update, and have had no response. I have purchased endnote 21, but am unable to sign into my online account as it does not recognize my credentials. I have used endnote for years, but may be looking for a more responsive program.

The management of libraries is very confusing. THe elimination of duplicates also leads to missing references and is very cumbersome.

New release (EndNote 21.0.1) has obvious bug in author lists, listing an extra author in several styles I use. Used to work fine, now broken. A fix is supposedly in the works, but we're almost 3 months past release. A failure of your QC process.

Spent the money and couldn't use the product. Now I'm struggling to get a refund.

I am a doctoral student, and EndNote does everything I need to do as a reference manager. I use APA 7, and EndNote handles the citations and reference entries well. I find attaching a pdf copy of the article a useful feature.

Sound citation…better than a few others. But some references do not easily attach into Word. Much of the citation functions are not intuitive either. For those who have used the old ‘reference manager’ by Thomson Reuters…that was much more intuitive. Sometimes updates do not make things better. There is an annoying issue when saving multiple copies of endnote documents- you have to use cloud function otherwise it does not recognise the same document on a different device.

Fast, reliable, effortless. I cannot say enough good things about EndNote which I have been using for many years and have a growing library of refs that only get easier to search, find, organize and embed into manuscripts.