Emanuel A.
Posted
I crashed my EOEOTWO Scooter and a…
I crashed my EOEOTWO Scooter and a member of the company helped me with everything and she was very respectful and she helped me a lot with everything I needed

Excellent
185 reviews
Welcome to EOEOTWO – an innovative brand dedicated to smart personal mobility gear! "EOEOTWO" stands for Eco, Optimal, Electric, Outdoor, Technology, World, Opportunity – fusing innovation with sustainability to shape the future of mobility!
EOEOTWO (eoeo2.com) has 185 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
185 approved reviews, newest moderated first
Emanuel A.
Posted
I crashed my EOEOTWO Scooter and a member of the company helped me with everything and she was very respectful and she helped me a lot with everything I needed
Mathew H.
Posted
Got the Gt06 and experienced some wobble, but with a few adjustments and careful riding, it smoothed itself out, the display and controls are simple, its an all around good beginners scooter if youre looking to get into the bigger faster scooter market
Jay D.
Posted
Y’all that one taking about non existent cstm srvc is either fake or something cus this brand’s gone above and beyond to provide what’s now BY FAR the most consistent and receptive company I’ve worked with. You can tell they pour passion into Their craft and efforts to provide you the best business experience As of June 26’, rest assured you got a dedicated team to back up any purchase you make with them! I see a bright future for this company for sure Update: corrected typo and few parts have since broken/been replaced including lcd and controller which definitely lowered my confidence BUT their customer service mostly covered me on parts, their replies are amazing as ever, but it feels like I’m part of their R&D team at this point the way they had me swapping part after part. At least they guided me via their own exemplary videos
Joshua C.
Posted
I have two EO1's and one of them have a faulty motor. I'm sure it's nothing new here that the customer service is non existent if you are a private buyer. I simply want to purchase a motor or better yet have them replace it. However the Motor Assemblies are all sold out. So I'm pretty much stuck with a $1000 POS with not running with no way to realistically talk with support. NON EXISTENT. ATTENTION! You will see EOEO2's reply here(4 months later). I followed up on their recommendation and upon their email back they didn't read my email or concerns and told me to have my bank reverse any payments? RUN, RUN, RUN from this ebike brand!!!
Response from EOEOTWO· Oct 16, 2026
Dear Valued Customer, Thank you for bringing this to our attention. We are deeply sorry to hear about your experience with your E01 and the frustration caused by trying to reach our team and finding the motor assembly out of stock. We want to make this clear: you should never be left with an unusable bike, and our after-sales support is fully committed to standing behind our products. Our management team has stepped in to take care of this for you immediately: 1,Priority Spare Parts Allocation: Even if the motor assembly shows as out of stock on the website, we reserve specialized maintenance parts for active support tickets. We will arrange a replacement motor assembly for you directly. 2,Direct Contact from Supervisor: Our after-sales supervisor is ready to handle your case personally so you do not have to wait or deal with generic communication loops. Please email us directly at [email protected] with your order details and the subject line "ATTN: Supervisor - E01 Motor Replacement". Once received, we will prioritize your request today and get your E01 back on the road as quickly as possible. Thank you for your patience, and we are dedicated to resolving this for you. Best regards, The EOEOTWO Management Team
James J.
Posted
This by far is the BEST scooter I have owned.. this is my 5th e-bike/scooter and I have had no problems out of it.. I use the scooter everyday to go back and forth to work and it’s such a fun experience.. it also arrived very quickly on about 5 days.. super happy with the customer service team as well.. easy to reach and they respond quick as well
michaelangelo M.
Posted
After I got the bike it was great it took me where I needed to go and did what I needed to do now I'm having problems with the pedal assist sensor and it seems like all I'm doing is getting the runaround they want pictures of this they want pictures of that they want me to send in a video you know I'm in contact with somebody by the name of Charles Kincaid and I have no direct contact all the contact is through email I need this part and I can't seem to get through to a human being this this I don't know what's going on I'm very disappointed
ponchy S.
Posted
Excelent comunicación and fast
Customer
Posted
Bought two of the EO1 bikes for my grand kids. They love them and ride them almost every day. The batteries last all day and the powerful motors easily climb the steep incline to their house. EOEOTWO is quick to respond to questions and concerns I have had. Good company to work with. Thanks Thanks