Ilana K.
Posted
Excellent customer service
Excellent customer service
Response from FabFitFun· Oct 28, 2020
Thank you for leaving a review, Ilana! We're happy to hear about your experience! Xo

Average
3,715 reviews
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
3,715 approved reviews, newest moderated first
Ilana K.
Posted
Excellent customer service
Response from FabFitFun· Oct 28, 2020
Thank you for leaving a review, Ilana! We're happy to hear about your experience! Xo
Gina B.
Posted
My email was answered within minutes. Impeccable customer service!!! Thank you FFF
Response from FabFitFun· Oct 28, 2020
Hi Gina! Thank you for leaving us a review! We're happy with the prompt response you received from the Customer Care Team! Xo
Alex C.
Posted
Jal was informative, friendly and incredibly helpful. More service people should be like him!
Response from FabFitFun· Oct 28, 2020
Hi Alex! We're thrilled to receive such a great review! Xo
Karla Kramp S.
Posted
FABFITFUN's subscription boxes have been really great. Their customer service reps are helpful and efficient and get problems resolved quickly.
Response from FabFitFun· Oct 28, 2020
Hi Karla! Thank you for sharing! We're here for you anytime! Xo
Tanya L B.
Posted
Had the pleasure of dealing with a customer service rep named Cara she was quick knowledgeable and even though we were cut off she called me back quick. One of the best experiences I've had dealing with a company. Thank you thank you.
Response from FabFitFun· Oct 28, 2020
Hi Tanya! Thank you for the wonderful review! We're so happy you had a great time with Customer Care! Xo
BJB
Posted
I ordered an annual subscription for a friend for her birthday in August. My first box shipped from CA to Chicago on 9/17-it is 10/27 and still NO box. Customer service gave me endless lines about COVID delays which are complete lies. I am in the retail business, I receive products from small retailers everyday through all shipping services without issue. They offered a 30% refund for a box that NEVER came. This is madness.
Response from FabFitFun· Oct 28, 2020
Hi there! We're sorry for causing you any disappointment! A member of our management team has followed up with you via email. We'd love to help you further!
dawn B.
Posted
Very helpful and resolved issue
Response from FabFitFun· Oct 28, 2020
Hi Dawn! Thank you so much for sharing your experience! Xo
Thibisay P.
Posted
Good resolution and quickly
Response from FabFitFun· Oct 28, 2020
Hi Thibisay! We're happy we could be of help! Xo