Great
621 reviews
Finance of America ReverseNMLS ID #2285 (www.nmlsconsumeraccess.org)• BBB A+ rating & preferred partner of the Financial Planning Association• Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life• Proprietary product HomeSafe® - lending limits up to $4m• One of the oldest reverse companies• Offers additional income stream - homesharing through Silvernest
Finance of America Reverse (fareverse.com) has 621 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
621 approved reviews, newest moderated first
Barbara
Posted
Superb experience. Loan officer Ali Tofighi is extremely capable, knowledgeable and a delight to work with.
Response from Finance of America Reverse· Jun 1, 2022
Hi Barbara, Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Jim
Posted
Although we made the original call to start the reverse mortgage I was not totally sold on doing it yet. Working with Scott Zmikly Who must have a lot of understanding and patience; we decided to go with the reverse mortgage. We contacted him many times and he had the answers we needed To put our minds at ease no matter what time of the day. I give you five stars for his knowledge and his ability
Response from Finance of America Reverse· Jun 1, 2022
Hi Jim, Thank you for the review! Scott is a great asset to our team and I'm delighted to hear that he was able to help you achieve your goals while keeping you informed. Please let us know if there is anything further we can do for you.
David H.
Posted
I am very happy with the service that I received in applying for the reverse mortgage. The loan originator, Dana Leigh was very helpful and knowledgeable. I've been on the website several times. Also very helpful.
Response from Finance of America Reverse· Jun 1, 2022
Hi David, We are delighted to hear that you felt supported by Dana throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Valerie
Posted
The process of obtaining the reverse mortgage was handled well. The best part of the process was dealing with Shelby Cissell. She knew her job well, and has excellent people skills. She maintained in contact with me through the whole thing, and was helpful and friendly.
Response from Finance of America Reverse· May 27, 2022
Hi Valerie, Thank you for taking the time to leave a review about your experience! We are delighted to hear that you felt supported by Shelby throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Ruth
Posted
Great caring service.
Response from Finance of America Reverse· May 27, 2022
Hi Ruth, Thank you for the review! I'm so delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals. Please let us know if there is anything further we can do for you.
John & K.
Posted
Taylor, our FAR representative, is outstanding. He has helped us through an initial mortgage and two refinances. Always prompt, communicative, and thorough.
Response from Finance of America Reverse· May 27, 2022
Hi John and Karelle, We are delighted to hear that you felt supported by Taylor throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Barbara B.
Posted
The only reason I gave you 4 stars is because was not informed that we could not access our LOC for approx. 2 to 3 weeks. I am 83 therefore, that information was important to me. I will say I did get the money after 1 week or so of closing. My contact Ali was very nice to work with. Other than the above stmt. I give Ali a "10". Barbara Kay Breeling
Response from Finance of America Reverse· May 27, 2022
Hi Barbara, Thank you for taking the time to leave a review about your experience! I will be sure to pass on your feedback to our team members here, and we will work hard to ensure that we maintain transparency going forward. I'm happy to hear Ali was able to assist you in achieving your goals. Please let us know if there is anything further we can do for you.
Therese
Posted
Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few things better which might have saved us a little time in the process, but she left FAR and a new loan officer took over. He picked up the transaction in the middle and did a great job, allowing for timely closing before rate lock expiration. Overall FAR showed us a professional and efficient experience.
Response from Finance of America Reverse· May 27, 2022
Hi Therese, Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
