FastmailReviews of fastmail.com

My biggest downside with Fastmail is they are only available via support ticket and they take an entire day or more to respond. I had an employees email go down on our busiest day of the year, and there was no solution or response in a timely manner. Much preferred Rackspace's customer service.

Two stars removed for two reasons: 1. Handling of spam is poor. How about a right-click option "Always block from this sender or domain"? Why should I go to Rules to make what should be a one-click option? 2. Images do not appear in emails until you click on "Load Images" or enter the email address in your Contacts. In Gmail, you have an option to click on "Always show images" so you don't have to make a useless entry in your Contacts. I wrote them years ago and but got no reply.

I have Fastmail but on occasion it will become unavailable.Like now it wont open on my mobile and I am not able to find it again. Then we go through the ticket caper. I would like to move but havnt time so turn to Fastmail on my macbook.

I have been using Fastmail for many years and joined when it was free. I chose it rather than Hotmail etc. because I thought it was little known so would get less spam. I like the way it shows file size of emails, unlike other providers. However, now, its advantages are not worth the subscription, when I can use my BT broadband's email for free. Also it is now putting a lot of phishing into its junk folder, but I discovered a genuine video in the junk folder which I have now rescued. I will not be renewing my subscription.

I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.