Michael T.
Posted
Very helpful and fast.
Very helpful and fast.

Excellent
51 reviews
Amber revolutionizes the way electric vehicle (EV) owners experience post-warranty care. Its flagship service, AmberCare, offers a modern protection subscription designed for EV owners.Every AmberCare plan comes with access to the AmberCare Concierge, a virtual "Genius Bar" for EV owners powered by service advisors and technicians with 20+ years of combined experience in EV service and AmberCare benefits like roadside assistance and ride share allowance.
Amber (getamber.com) has 51 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
51 approved reviews, newest moderated first
Michael T.
Posted
Very helpful and fast.
David B.
Posted
The response time for answers on extended warranties.
Mendy H.
Posted
I used my Amber Insurance for the first time last week to get something repaired on my Tesla. When it came time to pay when picking up my car, I called the Amber agent on the phone, gave them the invoice number and they had it paid within 5 minutes (minus my deductible)The service adviser, who had been working at Tesla for years, said "this was the fastest easiest payment he has every experienced" He also said he has dealt with many 3rd party payers and this by far was the smoothest. Good Job Amber. I highly recommend.
Jonathan H.
Posted
Warranty is useful. Customer service is mostly responsive, but some gaps
Billy
Posted
That initial OTA Over the air Diagnosis procedure was cool! and thanks for the 25 day grace period waved. (my car is fine but you never not want to have coverage). Also they accept vehicles with many more miles than other extended warranty companies. Love the monthly plans.
Alexander B.
Posted
Very simple to set up and the support was great! Answered all my questions.
Response from Amber· Sep 9, 2026
Hi Alexander, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your setup went smoothly and that our support team was able to answer all of your questions. Please don't hesitate to reach out if you ever need anything else. Best, Amber
Jonathan W.
Posted
I have Amber coverage on my 2021 Tesla Model Y LR. I have usually deal with an agent by the name of Chad. They have great customer services, and Chad has always been reachable over text, phone and email
Response from Amber· Jul 13, 2026
Thank you for the great review! We are glad to hear you are having an excellent experience with your Amber coverage on your 2021 Tesla Model Y LR. We will definitely share your kind words with Chad—he takes pride in being easily reachable however you prefer to connect. We appreciate your support!
Durell H.
Posted
My Tesla Model S door handle repair was completed and covered under warranty with no problem. A $500+ job
Response from Amber· Jul 13, 2026
Thank you for the great review! We are glad to hear that your Tesla Model S door handle repair went smoothly and was fully covered under your warranty. Saving you from that $500+ out-of-pocket cost is exactly what we are here for. We appreciate your support!