Great Jones Property ManagementReviews of greatjones.co

I would highly recommend Great Hones property to anyone looking for a new home they’re process is very simple and there staff is awesome it took me a week to get approved and in my place If it wasn’t for them I would of still been searching thank you Great Jones for all you guys done

Great! Really easy payment options. Great customer service.

Good luck with maintenance + getting tenants into for rent properties (it will take them months)

Good thing we love this house cause y’all suck

Great Jones is an excellent property management company. Maintenance requests are handled quickly and professionally.

Getting in touch with someone is horrible

I have received my first email from the company to provide paystubs and I provided those paystub's in minutes and haven't heard back from the agent for three business days also they have provided no contact phone number or a signature at the bottom of the email. After calling the number that I had to search for I had to wait on hold for over four minutes ringing till getting to what sounded like a third party company in another country answering phone calls and also able to clearly hear the background television. All I try to do is find out an update on the Application because in the original email he Only requested pay stubs and mention a move-in so naturally, I assume we're in the process of signing and providing a deposit it's now officially four business days and only two emails have I receive from the company I am still in the same position as the first email and each time I call and they reach out to him to follow up they gave me the same copy and paste script that he will email me shortly and to wait. I am desperately looking for a place to move so I have no choice but to continue with their horrible customer service, lack of communication, and basically borderline sketchy service. Let's see if we can get this resolved in a timely manner. Now in my experience dealing with any property management once the application has been approved the next step is to sign the documents provide a deposit and move in we had plenty of opportunities and time to get to that point now I would understand if they were extremely backed up but saying nothing is the same as doing nothing especially if you're providing the same results when following up

Hands down one of the worst, if not the worst consumer experiences of my life. Avoid at all costs, otherwise it will cost you A LOT of time, money, and heartache. Guess how many months it will take them to arrange a hot water repair, if you guessed three months, congrats. Home was condemned almost immediately after the city inspector finally came to check on the situation. The story goes on, but just imagine the worst experience and subtract a star from that.