Mira S.
Posted
Terrible care/service by NP provider…
Terrible care/service by NP provider assigned. Thought telehealth would be more convenient but no. Difficult to communicate, non responsive and unwilling to work with you on alternatives and options
Response from Hello Alpha· Feb 12, 2024
Hi Mira! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



