BROOK
Posted
Not impressed
Not impressed. Prescribed something I was already taking over the counter (I listed it in the questionnaire at the beginning). When I informed I was already taking this prescribed something not safe while breastfeeding which I also noted I was doing in the questionnaire. Went to urgent care the next day and was prescribed antibiotics and improved rapidly after that.
Response from Hello Alpha· Jan 26, 2024
Hi Brook! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.