If you're looking for excellent online medical care from compassionate physicians, then you've come to the right place. At HealthSource Medical Associates, our purpose is to provide increased access to quality medical care. Our board certified physicians have combined licensure in all 50 states, At home or on the go, you can access our services securely. We offer a wide variety of telemedicine services to meet your needs and bridge the healthcare gap. Our online urgent care services offers evaluation and treatment for many low acuity conditions. No need to leave home to get treatment. Connect securely through asynchronous chat or video with the physician. Our prescription refill services allows you to stay on track with your medications if you are traveling or cannot get in to see your regular provider. Our medical certificate service offers a wide range of options from sick notes to validate absence from work or school to travel cancellation letters when acute illness prevents travel plans. Customized medical certificates are also available for other situations as appropriate. Our FMLA and short term disability certification services help to remove the stress involved with completing the documentation necessary for medical leave. You can trust us to guide you in this process when you need time off work to deal with your own serious health condition or to care for a family member. Our mission is to lead you to the source of health.
HealthSource Medical Associates (hsourcemed.com) has 127 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
Also known as
hsourcemed.com
Website
hsourcemed.com
Category
Medical Specialists
Location
Spokane, Washington
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
They provided exactly the service I was in need of
They provided exactly the service that I was in need of and made it easy for me to provide all the information that they needed from me. I was not in a position to afford or wait for a appointment with my doctor. It was reasonably priced and i received a refill for my needed Rx to hold me until I could reach my Primary care doctor.
Response from HealthSource Medical Associates· Jun 5, 2025
Your review made our day! Thank you for recognizing the effort our team puts into every patient interaction. Wishing you a safe and healthy journey!
RO
Robina
Posted
Best DRS by far
I want to express my gratitude for the incredible support I've received from this team. After eight years with my primary care physician, I was disappointed when my request for FMLA due to severe anxiety was declined. Thankfully, I found this team, who took the time to review my medical records and understand my current situation. I truly appreciate their willingness to provide the help I needed.
It is crucial for healthcare professionals to recognize the struggles their patients may be facing, especially when they ask for assistance. A compassionate approach can make all the difference in someone's journey. This team guided me through the FMLA process, supported my return to work, and continued to offer their encouragement along the way. I can't thank them enough for their dedication, especially Dr. Sartin.
Response from HealthSource Medical Associates· May 19, 2025
We're so pleased to know you were satisfied with our service. Thank you for your trust and kind words Robina! thank you for allowing us to be a part of your journey. Wishing you a blessed day!
RB
Rajaa B.
Posted
One of a Kind
Dr. Aaron Sartin is more than a doctor — he is a guardian, a savior, and a true healer.
He listens deeply, acts decisively, and treats every patient with extraordinary compassion and unwavering integrity.
When I was facing one of the most difficult and painful times of my life — surrounded by some of the cruelest people imaginable — Dr. Aaron immediately recognized the gravity of my trauma. Without hesitation, he provided the urgent medical care I needed, with kindness untouched by judgment and swift action anchored in compassion.
He didn't see me as just another patient.
He saw me as a whole human being.
Dr. Aaron Sartin is truly one of a kind.
He embodies exactly what every doctor should aspire to be: compassionate, decisive, and relentlessly patient-centered.
He saved my life — in ways beyond what words can fully express.
I will always carry a profound and unshakable gratitude for him.
Response from HealthSource Medical Associates· May 19, 2025
We’re honored to have earned your trust Rajaa. Thank you for the thoughtful review—it motivates us to keep doing our best. Your kind words mean a lot to us and we are glad to have met your expectations. Wishing you continued health!
TG
Truly G.
Posted
Are ignorant providers giving you a hard time with certifying your FMLA?
When you have two mental health providers who refuse to sign your FMLA because they are entirely ignorant of the guidelines laid out by the Department of Labor, you might feel a little betrayed and desperate. I felt like I was having a week-long panic attack until I found Dr. Sartin. Finding a provider that understood things like 'FMLA eligibility' and who could certify the WH-380E was such a relief. Dr. Sartin truly saved me. I was in total fear of having to abandon my leave of absence and return to work in the state I was in, when work was the reason I took the leave in the first place! I hope this review finds anyone who has experienced the utter nonsense I have with these local providers. Dr. Sartin and her team can help! Best money I have ever spent...
Response from HealthSource Medical Associates· May 19, 2025
Your kind review brightened our day. We appreciate the trust you placed in us. Thank you for allowing us to be a part of your journey!
PI
Primous I.
Posted
Quick & Efficient
Dr. Sartin and her assistant Terry were both amazing. I was a bit hesitant at first but so glad I made the choice, Quick and Efficient is all I can say!
Response from HealthSource Medical Associates· May 19, 2025
Thanks for taking the time to leave such great feedback. Your satisfaction is what we strive for every day. Thank you so much for your kind words. We're grateful for your trust in our services.
SW
S.W.
Posted
Dr Sartin 🫶🏽🫶🏽
Dr. Darrin is wonderful, knowledgeable and helped me when I was in a lost space. I will always be truly greatly for the kind words and care.
Response from HealthSource Medical Associates· May 19, 2025
We're glad to know your experience with us was a positive one. Thank you for choosing us for your needs! WIshing you continued health!
CU
customer
Posted
Great Experience Overall
Dr. Sartin was absolutely wonderful! Made me feel seen and heard especially during a very difficult time in my life. Her kindness and explanation of everything made me feel like I’m in good hands of someone who really cares. Thank you!!!
Response from HealthSource Medical Associates· May 19, 2025
We’re so grateful for your review. It’s always a pleasure to assist patients like you! Thanks for sharing your experience with us and others!
EE
Esdras E.
Posted
Verified Supportive, Fast, and Exactly What I Needed After Major Dental Procedures
I reached out to Dr. Sartin after weeks of struggling to get medical leave paperwork completed for my Short-Term Disability. I had undergone multiple dental procedures — a root canal, tooth extraction, dental implant, fillings, cleanings, and even teeth whitening — and the pain, follow-up appointments, and healing process made it nearly impossible to keep working. On top of that, I was mentally and emotionally exhausted from trying to manage everything without the proper support.
I originally tried to get my dentist to complete the paperwork, but it was a stressful and time-consuming process that didn’t give me the results I needed. I went back and forth just trying to get basic documentation submitted, and in the end, the paperwork was incomplete. It caused delays, confusion, and a lot of anxiety — especially since I was already struggling physically and financially.
That’s when I finally found Dr. Sartin. I honestly wish I had reached out to her from the beginning. She listened without judgment, understood my situation right away, and completed everything I needed within two days. My leave extension was approved just in time, and I was able to get the Short-Term Disability pay and protection I needed — all without the stress I’d experienced before.
What makes this especially important is that many people don’t realize you can take protected medical leave for dental issues, especially when they’re severe. In my case, the procedures — and the stress that came with them — were real, and Dr. Sartin helped validate that. She made the process simple, supportive, and fast.
If you’re dealing with medical or dental issues and need time off from work, don’t hesitate. I highly recommend Dr. Sartin and her team — they gave me peace of mind when I needed it most.
Response from HealthSource Medical Associates· May 19, 2025
Thank you for the kind words—it truly means a lot to us. We're happy we could help you in a timely and supportive way. We are glad to have been a part of your health journey, Esdras!