HVAC DirectReviews of hvacdirect.com

I spoke to Kevin in the chat support he was absolutely phenomenal and answered all my questions

buyer beware!! you cannot return hardly anything. Even if its still in the box. I bought a roof jack we didn't need . Still in the box. Now I'm out $210.00!

Good customer service. Very informative. The agent is knowledgeable.

Great company. Line set was missing the suction Line. New one sent promptly.

Brittney was the best hekp... The sales person was the worst his name was Chad... If I dealt with him again I would never do business with this company again

Chris was very helpful

Everything I ordered was there, nothing damaged, nothing missing. It just took almost 3 weeks to get it.

I have been waiting for 45 days for a replacement compressor for an air conditioner less than a year old. have been told 3 differnt time the part was order that i should have in a couple of days, I'll check on the tracking number, and assorted bs and still I am enduring an Illinois summer without a/c