infinacore.comReviews of infinacore.com

Received only one of two ordered products, and zero response from customer service - other than the request to fill out this satisfaction survey.

I really liked the product reviews and placed an order - delivery timeframe was a week or so - I kept on checking the delivery expectations and it showed then it was on its way, and then suddenly I got a notice saying the order was cancelled and the money was refunded. I can’t understand how they can say that a product is available and then it is not.

I have not received the product yet. It has been a long time. No information is given via the tracking number

See my previous review. Same seller, same problem, same result. Ordered again, paid for Priority Mail International again, got GlobalPost again. Cancelled the order, got my refund – and they shipped it anyway three days later. Their email claiming it was “sent out on the 4th via USPS Priority International” was disproven by their own tracking. They probably need that 99-year warranty because it takes them 98 years to respond to an email.

I have ordered many units of the infinacore pro, one of the units shipped had a sticker on the wrapper stated the following, invalid serial number,damaged,not for sale, 10/6/25 I contacted customer service and informed them of the issue, they asked to have the unit returned and that a new unit will be shipped once it was received, the unit was shipped back on 10/29/25 customer service acknowledged receiving the unit, 10/29/5 I emailed them to ask when a replacement will be shipped , no reply 11/3/25 I requested a credit back to be issued , no response,11/6/25 I told them since no one has responded I will dispute the charge on my Amex, no response, no new unit was shipped back nor a credit back was issued, 12/12/25 I sent final email expressing my dissatisfaction and I disputed the charges with Amex.

Purchased on 20 Oct. and not yet received.

Ran a sale for students that they decided cost them too much money and cancelled orders en masse in response. Wouldn’t trust them to honor a warranty!

Didn't ship my product and canceled my order.