Innago Property Management SoftwareReviews of innago.com

Amazing software very helpful

We have been using Innago for a little less than a month now. The initial setup of the properties was pretty straightforward with the option to add a lot of details. Tenant setup was easy and simple to invite exiting tenants. There are a lot of free features available, including the ability to modify exiting lease templates for e-signature through the platform, and free applications for prospective tenants. They also have additional screening options and you have control over who is financially responsible for certain fees. You can absorb some of the fees, all of the fees, or none of them. Whatever best suits your financial situation.

Free to start and super easy to implement and use for landlords and tenants!

Innago is free and very user friendly I like that rent collection fees can be assigned to the Tenant or the landlord. I also love being able to collect rent directly through the software

Ilove that Innago provides a seamless, one-stop hub for landlords and tenants, making it so much easier to manage tasks like handling payments, invoices, and legal documents all in one place. It's completely free except for some ACH credit card transactions, which is amazing. The ease of use is a big plus, especially for a first-time landlord like me. I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago.

I have been using innago now for about 6 years. I initially was using cozy.co, which was then acquired and migrated to apartments.com. One of the big reasons I initially tried innago was that they handle deposit returns and I don't have to do that externally. I never understood why other services could handle bank transactions from tenant to landlord, but when it came time to return a deposit, you had to do that elsewhere. I love that they handle the whole process. I can have a new tenant e-sign their lease and the document is kept accessible to both the landlord and tenant. I can set up payments, and they automatically come through to my bank account. My two issues are that the user interface is a bit confusing and it doesn't export great PDF reports. They have a great side bar which gives nice general categories, but some specific information/processes are harder to find since they're nested deeper and often not obvious to get to. Since it's mostly automated and I don't have to regularly be on the site, I usually forget how to find information and have to google it again every time.

After researching all of the apps & comparing prices, I found Innago to be the best bang for the buck. The platform experience along with the available features has been impressively simple. A lot of the other platforms immediately starting calling and spamming but nothing of the sort from Innago!

Innago is a straightforward property management software that is virtually free to use, helps create leases through their existing templates, and allows for electronic billing for rental payments from tenants. Their customer service is quick and dependable.