ava
Posted
John was great at helping me get a…
John was great at helping me get a return for a different size. This company is great!
Average
613 reviews
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
ava
Posted
John was great at helping me get a return for a different size. This company is great!
Rebecca J.
Posted
Many thanks to John Marshall, who helped me very well with my return. I always got an answer within a few minutes. Very good customer service!
Miriam B.
Posted
Harry was a great support during the process of my return of the goods! Thank you very much
Denise
Posted
John was very helpful in assisting with my order.
Tara R.
Posted
The only reason I am giving a 4/5 stars is because the item came wrong. I would give customer service a 5/5. It was a beautiful hoodie, but the size was super small. I emailed Jacket-Hub, and Jacob smith actually called Em personally instead of responding to the email. He said he Would speak to the team and get back to me regarding a refund or exchange. I thought a person phone call shows great customer service! You can tell the really take care of their customers.
Esther J.
Posted
Great Support! Thank you Jacob Smith for helping me out adding the Company to the address afterwards. Great Customer Service!
Herbert P.
Posted
Prompt answer and explaination.
alana T.
Posted
John Marshall really helped me out. Thank you ! Perfect customer service.