Jive CommunicationsReviews of jive.com

Great company - phones and service are exceptional! Customer service representatives are polite and are always there to help!

We have used Jive with our Polycom VVX phones for the past 2 years. We have had no issues and the customer service is great.

This is a great phone service for my small business. I love the integration of VOIP with smart phone apps. The Jive Desktop continues to improve. I look forward to better integration with Microsoft Outlook for click & dial. My number one favorite feature of my Jive account is the ability to send and receive business texts from the office phone number. I am a lawyer and have a lot of people coming to my office every day. Almost always, they ask us to "text me the address." Think about it -- the entire enterprise can send and receive text messages from the same phone number that the customer calls. Best of all, customers do not need to know individual employees' cell phone numbers. One integrated office number that is also used for sending and receiving text messages, whether from a desktop computer or a smart phone app -- what could be better? Adding MMS capability to business texting...

Jive communications has simplified the way we communicate with our patients. They are reliable and user friendly. If there is a problem they are quick to help resolve the issue. I would highly recommend Jive Communications to any business.

The customer service reps are always helpful.

Customer service is great, always available if i call with an issue and stay in contact until the issue is resolved.

From day one I have been appreciative of the efforts of all the people I have interacted with at jive.com. Everyone "goes the extra mile" regarding whatever your issue is about. Each person that you as the customer interacts with whether it is the front line staff who answers the telephone or the technical or billing staff support and sales representatives all work to make your experience with them the most pleasant and rewarding. Having been in this industry for many years I continue to find jive.com's customer service to be unique and authentic. As an Outbound Business Development person, I offer my jive.com softphone service to new prospective clients within my contract and am happy to talk about my positive experiences with jive.com. Recently I have had several who were surprised to hear about the jive.com service offerings and hope they will follow up to find out how truly wonderful this company is.

Since becoming an FSP I must say I have nothing negative to say. I have particularly enjoyed working with Eddie Maldonado who has been an absolute rockstar as we have got on the platform. His team including Jordan Bascom have always been there for us no matter what we need. This is the service we aim to deliver to our customers and it is nice to work with a vendor who has the same values