This vacuum is absolutely rubbish. Not worth $50. Only good thing is the light
MC
Ms. C.
Posted
Save your money!
Are you looking for a hoover that doesn't clean or self-empty, requires constant maintenance, and keeps stopping halfway through cleaning sessions? Then this Laresar robot is for you!
You will enjoy having to manually empty it during every use or putting your bare fingers in dust and dirt to to detangle the brush twice a day. You will certainly enjoy having to broom afterwards because it doesn't collect dirt properly in corners or even central areas. And you will enjoy speaking to the costumer service team who will not supply a replacement nor accept a return despite the 2 year "VIP" warranty.
Make sure to tell your friends and family about this undeniable deal!
Response from Laresar· Sep 14, 2026
Hi there,
We are truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused.
The issues you described, including the robot not collecting dirt properly, requiring frequent manual emptying, the brush becoming tangled, and the unit stopping during cleaning sessions, are certainly not the experience we strive to provide. We also understand your disappointment regarding your experience with our customer support team.
We'd really appreciate the opportunity to look into your case and find an appropriate solution. Please contact our customer support team at [email protected] with your order information and, if possible, some details about the issues you have experienced. We will review your case and assist you based on the applicable warranty terms.
Thank you for bringing this to our attention. We sincerely hope you'll give us the opportunity to investigate the situation and work toward a satisfactory resolution.
Sincerely,
Laresar Customer Support Team
SH
Sharon
Posted
Good service
I had a problem with my laresar mars 1 robot hoover and happily I have just received my replacement robot hoover from laresar and it is working perfectly now
BW
bob W.
Posted
Garanzia inesistente. Una cinesata.
Ho comprato una aspirapolvere Laresar senza filo, a batteria. All'inizio sembrava andasse decentemente, prestazioni di aspirazione discrete, batteria con durata limitata, ma tutto sommato lo usavo per un paio di stanze. Dopo circa 10 mesi è completamente morto. È stato allora che ho scoperto che il sito Laresar per avvalersi della garanzia è di fatto una truffa. Non c'è possibilità di farlo riparare. Insomma un oggetto usa e getta. Lo stesso è capitato a mia sorella: a lei è durata 7 mesi. Insomma da evitare assolutamente.
RE
Ramona E.
Posted
Geld zum Fenster raus geschmissen
Ich kann mich den vorherigen Bewertungen nur anschießen und zustimmen.
Nach nur einem Jahr war die Bodenbürste kaputt und der Staubsauger für 250 € nicht mehr brauchbar und extrem laut.
Super schlechter Kundenservice, nachdem ich mich per Mail an Bayerswerk wendete, kam nur eine Standard-Mail zurück, in der nicht wirklich auf mein Problem eingegangen wurde. Nach mehrfachem E-Mail Kontakt und Eigenrecherche kam heraus, dass es gar keine Ersatzteile gibt.
Also ein sehr teurer Staubsauger, der wie auch in den anderen Bewertungen zu lesen ist, schnell kaputt geht, es keine Ersatzteile gibt und der Kundenservice unbrauchbar ist. Hier kaufe ich nicht mehr.
MH
Marieliesse H.
Posted
Laresar Robot prodotto scadente!!!!!!
Laresar Robot, prodotto cinese scadente!!!!!!
Ha smesso di funzionare dopo pochi mesi e l’assistenza è una truffa che risponde dalla Cina, dicono di aver spedito un altro robot, mai arrivato, dicono che si è perso durante il trasporto… adesso non rispondono neanche più!!!!! Soldi buttati.
SR
Sean R.
Posted
Bought laresar robot vacuum
Bought laresar robot vacuum. The thing was used a little then put away for a good while. Doesn't work at all now & customer support won't do anything about it as outside warranty - no way to even repair at a cost suggested.
TS
T S.
Posted
Saugroboter Laresar L6 Pro.
Saugroboter Laresar L6 Pro.
- Akku nach 2,5 Jahren defekt.
- Fehlermeldung "Lüfter abnormal". Gerät geht auf Störung.
Kundendienst weisst auf Ablauf der Garantie hin und bietet gegen Gebühr den Verkauf von Ersatzteilen (soll ich den Lüfter selbst einbauen), bzw. sie unterbreiten einem alternative Lösungsvorschläge (wie die wohl aussehen werden?).
KURZ: das Gerät taugt einfach nichts (China-Schrott)
