Matthew
Posted
Mia was super helpful
Mia was super helpful, patient and helped me get what I needed.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Matthew
Posted
Mia was super helpful, patient and helped me get what I needed.
james K.
Posted
When my glasses arrived one of the arms on my glasses was detached from the frame. I was away on business and had the glasses forwarded to me. I had to walk 15 minutes and take a train for 15 minutes to buy an eyeglass repair kit. The only compensation they offered was a 20% discount on my next order. YEAH RIGHT LIKE I’D ORDER FROM THEM AGAIN…..NOT!!!
LINDA N.
Posted
Virginia was friendly and very helpful and a discount always helps!......I've been with lens direct for a long time and service is great!!
krista J.
Posted
great interaction with online Chat Sheena. She was very helpful, professional, and kind
Anne
Posted
Forgot the discount code!! Duval fixed it for me in the blink of an eye! My lenses are stupid expensive because of my wacky prescription. When I realized I'd finalized an order without applying a 30% discount, I was sick. But one email and Duval fixed it and applied the discount for me. Great way to start the week. Thank you Duval and LensDirect!
Vicki W.
Posted
Verginia responded to my concern in a very timely manner. Thank you
Glenn V.
Posted
Duval was very helpful.
Kim Howard B.
Posted
Quick service. I did have a problem with my order but I was helped quickly and the issue resolved. Thanks