Excellent
2,026 reviews
LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Guy
Posted
New lenses in a couple weeks..easy to order..used existing frames and used existing lense info..Excellent service and experience!!
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
James N.
Posted
Excellent! Great service and quality.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Ashleigh
Posted
I can't suggest this company enough! This is only my second order, and the same set of frames. But they're so good I'll always come back. Thank you!
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Nick T from L.
Posted
Wish I found you earlier. Fast service great service.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you! Go Cards! :)
John S F.
Posted
This order took a little longer to get here than I would have liked, but I do understand that my prescription is kinda tricky, and supply chains etc. But that said the glasses are pretty much perfect and as always, an amazing bargain. It's nice to be able to see again.
Response from LensFactory· Dec 17, 2021
Hello, We're sorry that it took a little longer to make your glasses - but very happy when you got them - they were exactly what you wanted. Thank you for the review!
Dana P.
Posted
Excellent speed, easy to use, nice lenses!
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
John D.
Posted
Service is quick. Quality is very good. Price is right. Happy customer!
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Harry E K.
Posted
Hi Issues were handled in a timely matter. I ordered anti fog and I was asked if I wanted a tent. picked blue. When you received the purchase you emailed me and said I could only choose one or the other. That part was confusing. Overall customer service was great.
Response from LensFactory· Dec 17, 2021
Hello, we're sorry our website wasn't straight forward - we will work on correcting that. Thank you for the review! We really appreciate it!
