LESLEA
Posted
Easy fix
When I got confirmation via email of glasses received, it was attributed to another name, not mine, but had correct email address. Noted this and it was immediately corrected.

Excellent
2,026 reviews
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
LESLEA
Posted
When I got confirmation via email of glasses received, it was attributed to another name, not mine, but had correct email address. Noted this and it was immediately corrected.
Customer -- D.
Posted
Your service was very good, quick and accurate. Will do ordering for lenses again.
Jim
Posted
From customer service to final product you can't beat this company.
Mike D.
Posted
I have tried several online lens replacement companies over the years. All have done a good job with the lenses, but LensFactory did about the best, at a low price, and with the fastest turnaround I've received from anyone. I'll be back.
Response from LensFactory· Jun 20, 2016
Hi Mike! Thank you so much for the positive feedback. We try our best to make perfect lenses in a timely manner, and make all of our customers satisfied customers. If you ever have any questions or concerns, please contact us anytime :) [email protected] 1800-604-5062 Warm Regards, Madalene Cockriel
Dan
Posted
I ordered new lenses after getting a new prescription through my health plan. LensFactory offers three shades of gray for single-vision sunglasses. I ordered the shade in the middle on the darkness scale. I got them and they were too light. LensFactory took them back, re-tinted to the darkest shades and now I have a great pair of "new" glasses. All this at a great price, just $71 and all-free shipping.
Robert A.
Posted
Prescription is correct and lenses well fitted into my existing frames.
George A.
Posted
I love the reasonable price. Great communication and service. I used my previous frame and fit my new progressive lens into them. One I receive the 1st back I sent them another. Now I have a back up. Fast shipping and good turn around time. Used the prepaid shipping. thanks. I been telling everyone about this site
Customer
Posted
This was my first time to use an on-line service for glasses. I ordered new progressive lenses for my sunglasses and am super pleased with the results. Turn-around time was fast.
Response from LensFactory· Jun 20, 2016
Hello, Thank you for the positive review! We understand that ordering online can be scary. We are glad you chose us and we were able to make you a happy customer :) If you ever have questions or concerns please contact us. [email protected] 1800-604-5062 Warm Regards, Madalene Cockriel