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LiveAgent Reviews | Read Customer Reviews of liveagent.com

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LiveAgent

Internet & Software

LiveAgentReviews of liveagent.com

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4.6

Excellent

616 reviews

LiveAgent4.6

Reviews616 About Contact

About LiveAgent

LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.

LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.

Also known as: liveagent.com
Website: liveagent.com
Category: Internet & Software
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 44% of reviews.
Most recent review: May 2026.

How we calculate scores

Rating breakdown

5 star74%
4 star19%
3 star4%
2 star2%
1 star2%

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Contact & location

(888) 257-8754
liveagent.com
[email protected]

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LiveAgent reviews

Showing 455 reviews with 5 stars · Clear filters

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Thomas
Posted Nov 9, 2016
Review LiveAgent
I would like to inform you that LiveAgent is a well built platform and I am very satisfied with it. I would recommend LiveAgent further.
Report
Derek
Posted Nov 9, 2016
The staff are really eager to keep this product useful for you
This has a few rough edges, such as random disconnects for license updating, however, the staff are very helpful, eager to assist, and willing to answer any questions
Report
Doni M.
Posted Nov 9, 2016
Fast and attentive
In the chat, we had a good experience! The solution was apllied, and it's all ok.
Report
Stefan
Posted Nov 9, 2016
Excellent
Depiste me contacting the wrong support , (my fault) the Agent was excellent and very professional.
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Max
Posted Nov 8, 2016
great!
great support team in the background
Report
Colin
Posted Nov 8, 2016
Awesome
Easy to use. Always online and functioning. Such a great tool for communicating to customers.
Report
Alex
Posted Nov 3, 2016
Wide range of configurations and quality support.
Great product that can accommodate multiple languages across multiple sites to be handled by specified agents, all within the same account. Very knowledgeable support and quick to respond. Nothing beats live chat support for a LiveChat question!
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Egbert S.
Posted Nov 1, 2016
Simple good to use
Simple and good to use with a competitve pricing scheme
Report

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