MakemepdfReviews of makemepdf.com

I strongly advise people to be extremely careful before giving this website their payment details. I used MakeMePDF ONE TIME to convert a file. I paid €1 for what was presented as a one-day service. Then, about a week later, I suddenly discovered that €40 had been taken from my bank account as a subscription fee. No clear reminder. No warning before taking the €40. Nothing that made me expect that a €1 one-day service was going to turn into a €40 charge. To me, this does not feel like an innocent misunderstanding. The way this subscription is set up feels deliberately designed to make it easy for customers to miss what happens after the €1 payment. Calling it a subscription in the terms does not make the experience any less misleading when customers can so easily believe they are simply paying €1 for a one-day service. I contacted them immediately and demanded my money back. They told me they would issue a refund, but I STILL HAVE NOT RECEIVED MY €40. This experience has completely destroyed my trust in this company. Be extremely careful with the €1 offer and read every single condition before paying. Do not assume that you are simply paying €1 for one conversion or one day. I will update this review if the promised refund actually reaches my bank account. **UPDATE** I received my refund earlier today, after long time of waiting and contacting the customer support, and still I’m not satisfied because this should not have happened at the first place. Again, BE CAUTIOUS.

I paid for one pdf , and now they keep charging $56 a month , also it says going into billing to cancel subscription, and all get is an upgrade button . Most probable because I don’t have a subscription which they keep charging me

Extremely useful tool & very helpful & understanding staff.

Fast service for what i needed and fast response via emails for questions i had. I highly recommend using this site 👌 💯 Lisa was very professional 👏

Thank you, very quick and easy to compress my big PDF file.

I wished to change one document to PDF which I did. I didn’t require the service anymore so requested my subscription be cancelled. This was done immediately with no fuss for which I was grateful.

Easy to use and efficient

I used Makemepdf and was very satisfied with the process. There was then a billing mix-up and when I brought it to the attention of the company, they rectified it immediately. Lisa was very helpful and understanding. Impressed with the excellent customer service!