Eyituoyo H.
Posted
Very positive customer support
Very positive. Excellent customer service as they are very willing to resolve issues in a fair and equitable manner.
Average
271 reviews
MaxPureCases is listed under Computers & Phones.
MaxPureCases (maxpurecases.com) has 271 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
271 approved reviews, newest moderated first
Eyituoyo H.
Posted
Very positive. Excellent customer service as they are very willing to resolve issues in a fair and equitable manner.
W Ian R.
Posted
Genuinely surprising service. They replied quickly and went very much out of their way to resolve a mistaken order I made. I ordered the wrong size case for my phone and they handled it quickly and at no additional cost to me. Service was so good I almost feel like it might have been AI but I hope not. Regardless, wonderful experience with this seller.
MG
Posted
Evri messed up delivery but the team here were brilliant at trying to sort things with Evri and then sending out a replacement through a different carrier to ensure we got it as quickly as possible,
maddy
Posted
very kind the cases are very good and great costumer service
Cathee T.
Posted
You only find out how good a company is when something goes wrong! I ordered the wrong iPhone case for my husband’s phone as I had previously ordered one for myself and was very happy with it. I emailed the company to explain what I had done and I received a message straight away telling me that they would send the correct case by return, I didn’t have to return the incorrect case, just send them the postage for the new case. I’m very happy with the service, thank you Ness, I will certainly use your company again and recommend you to my family and friends.
Mark S.
Posted
I returned the wrong sized iPhone cover (my fault), but rather than automatically shipping another, it required another inquiry on my part with proof of delivery to get my correct sized replacement. Further all communication must be from the original shipment email. A separate email request with the original order number will not suffice to get a response. After looking back and finding my original acknowledgment, I was able to get the correct size I needed sent. It took me about three months to get this sorted out, but I eventually got the correct size I needed. Very happy with the quality of the product.
R.kunigonis
Posted
Excellent response time ,very fast repose time ,will do business with them again highly recommend.
Consumer
Posted
My experience has been excellent and Ness could not have been more helpful.