Josephine S.
Posted
My moms new alert system
Easy to set up person who helped activate was very patient and helpful wanted to make sure all our questions were answered.

Average
1,456 reviews
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Josephine S.
Posted
Easy to set up person who helped activate was very patient and helpful wanted to make sure all our questions were answered.
Richard N.
Posted
Very prompt and pleasant response. So glad I have this service.
Fate D.
Posted
I appreciated the patience and no rush attitude of both the salesperson and the trainer on introducing me to Medical Guardian. It also gives me a sense of peace to know how to use it and just the fact that it is available, even though I hope never to need to push that button.
Patrica B.
Posted
The GPS service is a major potential. Haven't use it yet so We are just hoping it does the job
Lena W.
Posted
everything about your system is so easy and seems to work the same as the ones that request a land line. It is cheaper for the person using it so they only have one bill instead of 2.. thank you. was fast at arriving and easy to install
Dolores W.
Posted
When I call, just to check on it every week, it takes about 15 rings before it answers, Bracelet is too bulky on my small wrist, had to change the cord on the neck device, does not work at short distances from my house (like at the Walmart which is just 3 miles from my house). I do better with my cell phone and my HUM device in my car. I p[an to return it soon when I am back in El Paso (from my Christmas trip} .
Response from Medical Guardian· Dec 9, 2016
Hi Dolores, We are very sorry to hear that you are not happy with your medical alert system. While a cell phone is convenient, it may not always be nearby in an emergency, which is why wearing a medical alert button around your neck or wrist is the best option when it comes to ensuring your safety. But if the wristband is too bulky, you do have the option of changing the wristband to something that fits your wrist more comfortably, similar to how you changed the cord for the neck pendant. Also, if you're looking for a system that would work at any distance from your home, we'd recommend our Mobile Guardian or Premium Guardian device. These two systems are GPS-enabled, meaning our monitoring center can send help to your exact location in an emergency, whether you're at home or out and about. We hope this helped answer some of your concerns, Dolores, but please don't hesitate to reach out to our Client Services Team at 1-800-313-1191 should you need anything else. Thank you, and we hope you have a great day!
Sally H.
Posted
Haven't used yet as an emergency. Agents are very professional when I have tested
Rich P.
Posted
I feel so secure and content with my Guardian