Medical Guardian Reviews | Read Customer Reviews of medicalguardian.com

Medical Guardian Reviews | Read Customer Reviews of medicalguardian.com

Medical Guardian reviews

1,456 approved reviews, newest moderated first

Loretta P.
Posted Dec 9, 2016
System
System is ok, thought I haven't needed to call for help yet.
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Wilma L.
Posted Dec 9, 2016
Alert
Received on time. Works fine
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Raymond S.
Posted Dec 9, 2016
Everything about my purchase was exceptional!
In doing research about medical alert systems, and having purchased my system at Medical Guardian, it is easy to understand why MG is rated number one in the business.
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Richard M.
Posted Dec 9, 2016
Excellent
I feel very secure since purchasing my Medical Guardian!!
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Talara H.
Posted Dec 9, 2016
Excellent customer service!
My mom had fallen and broken her hip. Medical guatdian gives me a huge peace of mind as she rwhabs and behins to be independent again.
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Viola L.
Posted Dec 9, 2016
Small but mighty
It is small and light weight so no heavy thing hanging around my neck. Gives me and my children a great peace of mind that I can get help so fast with just a touch of a button. And the price is cheaper than others I checked on.
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Wilma T S.
Posted Dec 9, 2016
Some difficulty
During my first need to use my alert button help did not arrive. My friend found me several hours after my call for help. The operator did not feel that I needed help and disconnected the call. My friend contacted the supervisor and the issues was later resolved. Management did well in assuring me that this issue would not happen again. On my second need to call for help, the operator sent the ambulance and contacted my friend immediately.
Response from Medical Guardian· Dec 9, 2016
Hi Wilma, First off, we'd like to thank you for sharing your story, but even more importantly, we are so very sorry to hear that you did not receive help the first time you used your medical alert system. We hold our monitoring center to the highest of standards because we know how important an immediate and proper response is in an emergency. We can guarantee you that this will not happen again, and we are very glad to hear that you received help the second time you used your system. Should you ever have any questions or concerns, Wilma, please don't hesitate to reach out. Thank you again, and we hope you have a great day!
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Donna W.
Posted Dec 9, 2016
I feel safer with my Medical Guardian.
I haven't needed to use my Medical Guardian for an emergency yet, but I feel safer knowing that I have it if needed.
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