Great
10,501 reviews
Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Paula M.
Posted
Great customer service
Response from Med Mart· Sep 6, 2025
Hi Paula, Thank you for the 5-star review. We appreciate your business and are happy to hear you were satisfied with the customer service. Best, Team Med Mart
Sue H.
Posted
I was happily surprised that the agent who helped me 4 years ago, was helping me with my order today. Darrell couldn't be more helpful if he tried. It was a great experience last time that convinced me to use Med Mart again.
Response from Med Mart· Sep 6, 2025
Hi Sue, What a great story! We’re so glad Darrell was able to assist you again and provide the same great experience that brought you back to Med Mart. We truly appreciate your loyalty! Thanks, Team Med Mart
Tammy F.
Posted
Sean was a tremendous help in guiding me to the right wheelchair for my adult son. He explained what would and would not work, pricing, and features of the recommended chair. Very happy with their service, excited to receive my order.
Response from Med Mart· Sep 6, 2025
Hi Tammy, Thank you for your kind words! We’re so glad Sean was able to guide you through the options and help you find the right wheelchair for your son. We truly appreciate your trust in us and can't wait to hear what you think of the new chair! Thanks, Team Med Mart
Steven D.
Posted
Web site had many useful pictures compared with other medical product online outlets. Sean, at the telephone help desk, was able to explain the workings of the product I purchased and took the time to explain it to me before purchase.
Response from Med Mart· Sep 6, 2025
Hi Steven, Thank you for your thoughtful feedback! We’re glad you found our website helpful and that Sean was able to provide clear explanations to ensure you felt confident in your purchase. We’ll be sure to share your kind words with him and thank you for your purchase. Thanks, Team Med Mart
Diane G.
Posted
Was very easy to use CHAT and get answers. Was able to look at product and return to chat and talk with the same person
Response from Med Mart· Sep 6, 2025
Hi Diane, We are happy you were able to use the live chat feature with ease and get all the answers you were looking for. We hope you always have this type of experience with Med Mart! Thanks, Team Med Mart
Gary
Posted
Representative I spoke with was so helpful. It was my pleasure speaking with her, she made it easy.
Response from Med Mart· Sep 6, 2025
Hi Gary, This is exactly the type of experience we want our customers to have when speaking with a member of our team. Thank you for taking the time to talk about your experience! Best, Team Med Mart
Lydia F.
Posted
I received exceptional customer service from Lynn. Her communication in answering my questions was excellent..
Response from Med Mart· Sep 6, 2025
Hi Lydia, We are delighted to know that Lynn provided you with such exceptional customer service. We understand how important your questions are and are glad that she was able to answer them for you. Thanks, Team Med Mart
Rose K.
Posted
Shawn provided excellent customer service in an emergency equipment situation with my mom!
Response from Med Mart· Sep 6, 2025
Hi Rose, Thank you for sharing your experience! We’re so glad Shawn was able to provide excellent support during an urgent situation with your mom. We’ll be sure to pass along your kind words to him. Thanks, Team Med Mart
