MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Anita C.
Posted Sep 21, 2023
Thank you MobileHelp
My conversation with your agent was brief, informative and courteous.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Estelle O.
Posted Sep 21, 2023
It just works
It just works! Gives a feeling of safety and comfort!
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Meryl
Posted Sep 21, 2023
Unacceptable
It took a full 4 minutes for an operator to answer. Totally unacceptable, thinking of changing companies
Response from MobileHelp· Sep 22, 2023
We received your review and we apologize for the issues you have experienced with the longer than normal response time. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve any issues. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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Chuck and Kay N.
Posted Sep 21, 2023
Service as it should be!
Needed fix - given most recent upgrade. Received in a couple of days. Easy install (even I could do it). Clear and easy to understand instruction for install and operation. All positives with upgrade equipment! Date of experience? … a couple of months ago…?
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Vernon J.
Posted Sep 21, 2023
YOUR QUICK RESPONSES WHEN NEEDED!!
YOUR QUICK RESPONSES WHEN NEEDED!!
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Leo E.
Posted Sep 21, 2023
Service was good
Service was good
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Judith S.
Posted Sep 21, 2023
IT was great
IT was great
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Chira K.
Posted Sep 21, 2023
The phone representatives are always ready to help!…
The phone representatives are always very patient, professional and friendly. All of those are important factors when you're doing something with equipment that is so very important to you and your well-being!
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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