Excellent
5,712 reviews
MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Michael M.
Posted
The 'tech' that helped me was knowledgeable, thorough, spoke clearly and slowly enough to be understood with clearly pronounced words; unusual in today's electronic gizmo age where the OGMs are spoken so rapidly and so poorly pronounced as to be unintelligable (how to speak is clearly needed).
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
No
Posted
Timeliness of response. Patience from your rep in helping me set up new device!
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Leonard S.
Posted
I have not used this system much but I am thankful I have it ready to use. I am depending more for the protection today. I am thankful too know this could be a life savor.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Betty Mae S.
Posted
I'm perfectly satisfied with the response I've received from MobileHelp. Actually, I didn't call for help, but accidently I must have pressed the call button - and the response by MobileHelp was quick. That told me that if ever I need help, MobileHelp will come to me. It's comforting.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Lynell C.
Posted
Speedy replies! Will deliver messages to love ones when there is no power.
Response from MobileHelp· Sep 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Phillis S.
Posted
My transmitter STILL fails to charge occasionally. The tech I contacted was a little snippy when I tried to explain cleaning the contacts didn't always help.
Response from MobileHelp· Sep 24, 2023
Thank you for your review. We apologize for any issues you have been experiencing with the equipment. We do recommend testing the equipment at least once a month. Our Technical Support team is always happy to help resolve any issues. If you have any concerns, please do not hesitate to contact us. We can be reached at 877-827-6207.
Craig H.
Posted
1 Ease of use. People will use the equipment if it's simple to use. 2 Customer service is excellent. I have never had an issue that wasn't corrected or explain on the first call.
Response from MobileHelp· Sep 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Karen R.
Posted
Just knowing that your company is on the other side of that little box has given me the freedom to go about my day without worrying about my safety. I have yet to really need your support but even my accidental hitting my button is answered immediately. Thank you for being there!!!!!!!!!!!!!
Response from MobileHelp· Sep 21, 2023
We appreciate your comments! We value you as part of our family and are always here if you need us!
