MonikerReviews of moniker.com

I was asked if I had changed my password. Answer: Not that I can recall. (but I'm 88 so maybe.)

I've been a customer for about 20 years but the AI bot was ZERO help for a simple problem. Why can't I talk to a real human?

fast solution

Till now i have only positive experience. Problem was fast solved.

We have never had a problem with Moniker until recently. We have tried to renew our domain several times and get error messages. I have tried to contact their customer support and have gotten nowhere. Our domain expires on June 22nd, and I guess since we can't renew online, we have no more website! Moniker does not offer phone support, and I finally heard from them via e-mail. They said the problem is with our bank, not with them. But we've never ever had a problem before. I just tried to renew through PayPal, and a message popped up saying it can't process it. Geez.

I cant log in to my account and since yesterday iv been trying to contact you to fix the problem. I did the Yoti verification more than 8 hours ago... no one contacted me and still i cant log in!!!!

These guys are always great. I think Moniker has been my go to place for web domains for over 7 years, maybe even 10 years. I am SO So so glad that I found them when I did years ago. They are still AWESOME. Tech-support is at a level much much higher than average. And they still have reasonable prices. What a great combination.

Only one thing I can say. The tech support knows what they're doing.