myotcstore.comReviews of myotcstore.com

Excellent service. Speedy delivery.

Hard to find products available at a great price.

Shopping and shipping was fine. Regular updates. However, I did not get the items shown. I chose blue and green cups for my son and ended up with pink ones. It wasn’t clear to me that I could end up with any color. If I had known that I would not have purchased because I can buy pink locally. I was trying to get him blue and green cups. It wasn’t misleading that I was able to select the blue and green cups. Very disappointed.

I love the fragrance and consistency of my product!! I definitely plan on ordering more in the future.

Prices were great. Delivery was timely and products were packed well.

On 1/2/2025 I ordered 2 bottles of Alba "Maximum" lotion at the price of $12.36 ea. Instead I was sent the "original" lotion, a completely different product which has a lower price, $8.31 each. Plus, of course, I paid for shipping. When I contacted the company about the substitution they refused to even recognize that they are two different products, with 2 different product pages on their website, at 2 different prices, and said that "All pictures shown are for illustration purposes only. Actual product may vary due to product enhancement." I am not complaining about the picture. I am complaining that instead of being told that the product I ordered was unavailable, they sent me a cheaper, different product without asking me first if I wanted it, then refused to refund me even the difference between the two products. This store is dishonest and shady. I would not trust them or order from them.

Finally was able to get Palmer cocoa bar soap nobody had the soap in the stores great delivery

I was sent two bottles of something I did not order. I sent a letter to customer service on 1/27/25