Bad
31 reviews
PaintbyscratchOur mission is to provide an accessible, engaging art form that allows anyone to create stunning masterpieces, regardless of their artistic background.We believe in the therapeutic power of art and the satisfaction of creating something beautiful with your own hands. Join our growing community of scratch artists and experience the magic for yourself!Your feedback helps us improve. We're here to ensure your scratch painting experience is nothing short of exceptional.Happy scratching!
Paintbyscratch (paintbyscratch.com) has 31 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Stephen B.
Posted
Originally I gave this company 1 star but I’ve decided to adjust and give 2 as things have marginally improved. Product FINALLY arrived after a very long wait, unfortunately product was poorly packed and now has a significant crease. It’s a shame as after experiencing with the item it’s actually a pleasant past time
Faye M.
Posted
I also ordered around the 26th and shipment expectations was the following Wednesday..there has not been any communications from the company regarding delays. This is the only communication regarding my order. I am patient, however, I don't think it smart for a company to ask to be rated when services have not been rendered. Just my opinion. Maybe change your settings to only request ratings after delivery. I gave a 2 because of this and hopefully I can update after delivery.
Bronwen
Posted
Product was not packed to protect the picture. It didn’t even have something like cardboard to support it. Just arrived in a plastic cover. Unfortunately it was bent in the middle and 2 of the corners were damaged.
Response from Paintbyscratch· Sep 11, 2024
Hi Bronwen, Firstly, we would like to apologise for the fact that you received the goods damaged. Did you reach out to our customer support regarding this as we would like to make amends. Please send a photo of the damaged item and your order number to [email protected] so we can take care of it.
MONZA C.
Posted
The idea of this scratch paper/art is great, but unfortunately where the glowing part of the art is, it is extremely hard to scratch and reveal the colors without ruining the paper. As you scratch the paper, you will notice where the glow parts are and it is not where the guide lines are.I would not recommend for small kids, but if you need something to pass time, a lot of time, this is for you. Even if you scratch the whole page, it's a beautiful picture underneath, and with a ton of BRIGHT light, it will glow for a few short minutes.
