PcgsReviews of pcgs.com

Horrid customer service. These people are worthless.

My name is Donald DeChaine. I've been told by PCGS since November 2025 that my $69.00 refund was approved and I would have it in 16 to 24 days. (I believe they want you to forget about it during those 16 to 24 days) it's hard to get someone on the phone and when you email them, you get another email stating that action is required and you should email etc etc. They are ABSOLUTELY NOT A TRANSPARENT and HONEST COMPANY. There are certain Credit Card Companies that WILL NOT approve a customers CC charge if it's from PCGS. APPARENTLY THEY ARE CROOKS. They do not honor their refund policy and their coin grading is below par. They are terrible.

We have to be wary nowadays, our valuables for a rainy day that we had stashed in the cubby hole or things that we inherit and are selling are a part of our hope. We are being preyed upon by unscrupulous people with no morality whatsoever. Especially people with supposed reputation and title are now the robbers and rapists of our society. Don't believe their lies or hype.Be patient and find a soluble source to do business with.

This is a company that promotes bad companies on there website, selling fake coins to the general public. Spoke with Tristan & here is his reply " We advise to be cautious with Ebay, as instances like this have happened in the past." I never saw no other warning advertisement listed on their website other than as an affiliated member ? Surely you should not be displaying & highlighting them knowing of there track record. Bad bad bad.

This place is a pain in the A$$. Horrible phone service times and waits. Horrible instructions to fill out forms and form format. Website is far from intutive and user friendly Not enough transparency. Looking up coin numbers is a nightmare. Going to find alternative to PCGS, I've had enough!

One of the worst experiences I've ever had with a company. I sent several coins in. I started getting emails saying they needed more money for this coin or that coin for various stupid reasons. I was already paying a lot for grading. I paid the extra money. After all that, they do a DNC on most of my coins, I think this means do not crossover, bottom line you get the coin back that you sent them. If that's not bad enough, they shipped it back fed ex overnight, which cost me $108. When I complained they said that when I marked "standard" for return shipping, that this means standard overnight. How ridiculous. Why would I need a coin overnighted? They don't care, they have their money. I'll never do business with these idiots again.

What a rip off. I sent error coins and they graded them as if looking for an uncirculated grade. Over $400 for two quarters, CLEARLY DOUBLE STRUCK, and they ignored the intent and instructions for the submission. This is a club of neck-beard brats who couldn't make it in programming but who do belong in mommy's basement. Sadly, they have a platform to rip off beginners.

I sent them a few morgan dollars for grading, all of them were BU pristine UNC and they grade them them AU55 they even had an original awesome luster so AU55 is a big load of BS, and one of my other morgans was easily MS64 pretty nice coin with minimum impacts or scratches and they wouldn't grade it, they said it had some pvc residue, i even looked at that coin under the microscope and i didn't see no pvc residue, PCGS not only lying on grades but also they're scamming people out of hundreds and thousands of dollars, they should be investigated.