peramix IncReviews of peramix.com

Response from peramix Inc· Feb 11, 2024

Thank you so much for sharing your experience with us! 🌟 We're thrilled to hear that you've had a great experience with Peramix over the past five months. Providing fast and effective customer service is a top priority for us, and we're delighted that we could swiftly resolve your issue. Your satisfaction is what drives us every day, and we're committed to maintaining this level of service excellence moving forward. Thanks again for choosing Peramix—we're here to support you every step of the way!

Response from peramix Inc· Feb 3, 2024

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you're very satisfied with both our infrastructure and the level of support you've received. At Peramix, we're committed to providing exceptional service and quality to all of our customers, and it's always rewarding to know when we've succeeded. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same dedication and excellence. Thanks again for choosing Peramix!

Response from peramix Inc· Jan 24, 2024

Dear Garth, Thank you for sharing your feedback regarding your recent experience with our cloud VPS service. We sincerely apologize for any inconvenience you may have faced during your absence and the subsequent termination of your service. First and foremost, we understand the importance of maintaining reliable and uninterrupted service for our valued customers. Our terms of service clearly state that unpaid invoices for terminated services will be canceled after 7 days from the due date. This is done to ensure efficient resource allocation and to maintain the quality of service for our active users. In your case, we understand that your credit card expired during your holiday, and this led to the service termination. We empathize with your situation and are genuinely sorry for the inconvenience this may have caused you. We would like to take this opportunity to highlight a few key points from our terms of service that might help prevent similar issues in the future: Automatic Service Renewal: Enabling the automatic renewal feature ensures that invoices are generated 2 days before the due date and are paid 1 day before the due date using your available payment methods. This helps maintain uninterrupted service. Extra Funds: Consider adding extra funds to your account credit to ensure timely payments and avoid any service disruptions. Communication: If you need assistance or have concerns about your payment, our support team is available 24/7 to provide help and guidance. Again, we apologize for any frustration you experienced. Your feedback is essential to us, and we continuously strive to improve our services and communication with our customers. If you have any further questions or would like to discuss your specific situation in more detail, please do not hesitate to reach out to our support team. We are here to assist you. Thank you for choosing our cloud VPS service, and we hope to have the opportunity to serve you better in the future. Sincerely, Peramix Inc Customer Support Team

Response from peramix Inc· Jan 15, 2024

Estamos satisfechos con su opinión sobre nosotros. Haremos todo lo posible para brindarle un servicio distinguido a precios que le encantarán. Gracias.

Response from peramix Inc· Jan 1, 2024

Nous sommes satisfaits de votre avis sur nous. Nous déploierons tous nos efforts pour fournir un service distingué à des prix que vous adorerez. Merci.

Response from peramix Inc· Nov 23, 2023

We are pleased with your review of us. We will exert all our efforts to provide distinguished service at prices that you will love. Thank you.

Response from peramix Inc· Oct 25, 2023

We are pleased with your review of us. We will exert all our efforts to provide distinguished service at prices that you will love. Thank you.

Response from peramix Inc· Oct 10, 2023

We are pleased with your review of us. We will exert all our efforts to provide distinguished service at prices that you will love. Thank you.