Pure Spa Direct - New YorkReviews of purespadirect.com

Response from Pure Spa Direct - New York· Oct 2, 2010

Pure Spa Direct specifies ON ALL 42,000 pages it is for "Professionals Only" and has a large link to give all the details of what is required to qualify. At check-out, it is mandatory to provide professional licence info -- or you can not check-out. This buyer falsified the information and Pure Spa's customer service team spent time and effort attempting to verify the false information provided by the buyer with her state board of licensure. Once it was deemed invalid, then spent time and effort contacting the buyer to see if perhaps she entered her information incorrectly. Which it was not -- she intentionally attempted to commit fraud. In addition, transaction fees are incurred both on charging a credit card and on the refund to a credit card. Pure Spa's cost involved in the buyer's fraudulent attempt to purchase Professional Only products at wholesale surely exceed the $10 fee. The web site clearly states that "We use multiple, reliable methods to verify Professionals thoroughly. If the information is ficticous or can not be verified, we will attempt to notify you immediately by email