Quest DiagnosticsReviews of questdiagnostics.com

Sign in and wait for couple hours minimum to get in

Have an actual person at the window. I had to make an appointment to retrieve and drop off a stool sample. I witnessed your staff turn down a lady in a wheelchair. The standard response we recommend you make an appointment. There was only me there and I was early. It would be helpful for you employees be fluent in English.

There is nothing true about fast results. They don't even provide an estimate date. If you purchase a test, it is not priority whatsoever. When my doctor ordered I got results back next day. Purchase a test out of your own pocket, it’s low priority. There’s other options, please do your homework

If there was an option to rate ZERO I would.

I set up my Quest account, did dual sign in text to my phone, sent pictures of my driver's license which was accepted, and took a selfie which was accepted. Quest failed to verify my identity. Therefore, I canceled my future labs & will get my labs done by another provider. If Quest can't confidently verify who I am, I question theircompetency as a business. You have lost me as a customer because you can't do simple dual sign in like virtually every financial institution in America does.

Just another medical service company with very poor services. All Quest wonts is your MONEY! Period. No way to call them, no one to answer the phone, no one to talk to if you have a question. I tried to open an account after I used them, I gave them my number to send the code to to get verified. They never would send the code. For 2 days I tried this until they said I tried too many times and kicked me off. Now it wont even let me try to open an account... The people there are great and friendly. I never had a long wait time.

If they made Cakes, the crumbs would be worthless. Person after person left because of skipping people and long wait times. Mind was 2.5 hr wait. One old couple getting surgery next day came at 7:45....it was 12 noon. They left! Ask questions, get a kindergarten answer. I had another medical apt and was late and missed it. I could have driven 22 miles to Anson, Tx for immediate tests. It's definitely not a " Peter Pan, TinkerBell" magical clinic. I just hope tests are accurate and sanitary. Soooo Sad !..No More!

The nice lady from 13485 nw Cornell Rd was very patient n she did the best she could. And I’m very grateful for that.