Quest DiagnosticsReviews of questdiagnostics.com

The Leechburg, PA office has a very rude phlebotomist named Nicole. Myself being a phlebotomist would have never treated someone so rudely or drawn someone’s blood in the manner she did. Two sticks later and a terrible experience.

I had a horrific experience at the playa vista location involving a crazy long wait and an incompetent technician who mangled my arm and was unable to do a simple blood draw. She gave up and sent me away. It was so bad that the next time I tried quest mobile, with the idea that I pay money for a better technician to come to my house. The technician did not call to confirm. He showed up 20 min late without apology or greeting. I confirmed they told him I am a difficult stick (the whole reason I wanted to use their service) and his response was they try twice and that's it. I asked if they have the smaller needle as I discussed on the original call he said they have only one needle. Then he puts the elastic band on wrong so it grabbed all the skin. I yelped and rather than an apology or any expression of concern he handed the rubberband (yes, a rubberband) to me and asked in a very obnoxious way if I want to put it on myself which of course is impossible. I have a very large bruise from the "tourniquet," the first time that has ever happened. I then tried to show him the vein that everyone uses and he said he wanted to do it his way. He then handed me the needle and again asked me if I want to do it myself. He stuck me and of course there was no vein so he announced in a very arrogant manner that is one try, and if the second time does not work that's it. The second time he did it in the correct spot and it did work. There is more about how horrible and rude he acted but these are the highlights. When I complained to the company, "Afifah" told me to email her the details, which I did, but it has been over two weeks and of course no reply.

This is my third visit to the Canton location (Oakdale Road) in the past 6 months and each time I have been, the experience was great! Nobody likes to get stuck with a needle, but Michelle is awesome, and the stick is painless. She's always been kind and gets it right each time (I've seen her twice now). Have patience with our healthcare workers and the kindness will be returned.

I went for blood work at quest . And I got a call from them like I have to give a blood again they messed up. The person who took my blood seemed like new person in this profession both my arms like dark blue and hurting bad . And their Service was very very poor

I went on a Tuesday at 1130 am. The lady told me I have to do the test before 10 am so I needed to come back the next day . I came in at 930 am Wednesday The lady that was there told me it had to be before 9 am. I said the lady yesterday told me 10 am. She said no it's before 9 am. So I scheduled a appointment at 830 am on Thursday. I arrived on time and got my labs drawn. About 3 days after I get a notification that says I was a "hard stick" and they couldnt draw the labs and was told to return to do the tests another day. They drew blood and now said they didn't, even though they did and no one can find my blood. So now I got my labs sent to another place. I will never come back here no matter what. I had a horrible experience and now have to go somewhere to get my blood drawn again.

Today, as April 7th of 2026 I visited Glenview QD location in Glenview on Compass Street for blood tests. Phlebotomist by name Ericka was very professional and skillful and very friendly. Because was early morning, I felt like she set me for the day with positive thoughts. I felt really lucky to meet Ericka after reading not so friendly reviews on QD site. I like this location because it's clean and easy to sign in and no wait if you have an appointment or little wait like 5min. I definitely recommend this place and thank you Ericka so much🌷

This company is horrible. They're understaffed and mix up information. You can't get a real person to straighten out THEIR MISTAKES. They just send you giant bills because they screwed up. Their website and app don't work. You can't update or correct your insurance info. What a complete joke.

Self check-in kiosk not working properly, screen filthy, waiting room filthy. Blood taker left a 5inch black and blue bruise on arm after procedure. Absolutely the worst location (Fallbrook) and workers. Go somewhere else for your safety.