Quest DiagnosticsReviews of questdiagnostics.com

I had blood drawn and the technician stabbed me in the forearm and as a result I have a 2 inch black and blue scar on my arm 1 inch wide 2 inches long. I’ve been trying to contact with someone there and you can never get anybody. I finally got someone and they’re supposed to have somebody call me back. I’ve been waiting for two more days. This happened on Saturday and today is Thursday but if I could show you a picture you would just not even even believe it not even believe it. It looks like she just blew out a vein.

Man who drew my blood was great. The app stinks, the results have not been provided for a week and I was told by a right fighting customer service my sample was sent from Texas to Virginia and once they get it, its 8 more days. This is a test you can get on Amazon with a 15 min turn around time, I need a formal diagnosis so I used Quest. When I told her the turn around time was stated to be quicker online she talked over me and argued. Just so unprofessional, disorganized and I will be using CPL moving forward.

I registered on line when you get there you hit a link they send you and done walked in lab tex was at the lab door tell me come right in lab tex was wonderful this is the ez way couldn't be happier great experience this was lab in medford ny 10 stars

They said walk in appointments are welcome with 30 to 60 minutes wait. Not receiving service for almost 2 hours.

I’m simply trying to add a secondary insurance plan to two bills, but updating the information has been extremely difficult. This system is not user friendly and makes it nearly impossible to reach a representative. If this is difficult for a competent user, it is likely far more discouraging for elderly patients or those with special needs. You can do better, Quest.

Rules for employers drug screen very confusing. Need an appointment or not? CALL THE LOCATION FIRST, THEY HAVE THEIR INDIVIDUAL RULES. No one in any office answers the phone. The bus was late so l called the toll fee number, was informed they'd hold my appt for 10 minutes. Checking in on arrival l was booted out for being 1 MIN LATE. Now I'm a walk in. No guarantee they'll admit me because I'm a drug screen. Individual locations have different rules for employers drug screen.

I’m sick and tired of share holders profits being more important than good customer service which should include a REAL person not a computerized screen. The blood draw people are kind, professional, and competent but It’s probably only a matter of time before these greedy people figure out how to get robots to draw blood.

Avoid 3377 G street Merced Quest Diagnostics! On November 5, 2025 the blood technician tried to shake me down for a $168 PSA blood test she claimed was not covered by Medicare. A bald headed male pokes his head in lab room invading our privacy. All my tests always covered. Quest Diagnostics in Atwater also in financial duress.