Excellent
779 reviews
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Alex R.
Posted
Excellent customer service from start to finish ! Conmar and Edwin are top notch ! Thank you for the great service experience .
Response from Rick Case Automotive Group· Nov 5, 2020
Thank you for your kind words, Alex. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
K. R.
Posted
The appointment process was very easy. My service manager understood what I wanted done with the car. It was handled very efficiently and quickly. The service advisor at lysed what other services I should be considering now that I’ve reached 21,000 miles.
Response from Rick Case Automotive Group· Nov 4, 2020
Thank you for the review, K. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Thomas N.
Posted
Great sales method. Jim and Kevin are your best sales team. A++++++. Would buy another car if I could from your team at RC VW. Already told friends and family.
Response from Rick Case Automotive Group· Nov 3, 2020
Thank you for your kind words, Thomas. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!
Mary M.
Posted
Excellent service Rafael Davila was very helpful and professional. And financial department excellent as well . Highly recommended this place.
Response from Rick Case Automotive Group· Nov 2, 2020
Thank you so much for choosing Rick Case Honda, Mary! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Kenneth S.
Posted
Everything with my experience was awesome. Marco was friendly and very accommodating. The finance manager was great as well. Marc Reily made me a deal that I could not walk away from.
Response from Rick Case Automotive Group· Oct 30, 2020
Thank you for your kind words, Kenneth. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Marjorie
Posted
The sevirce was excellent.
Response from Rick Case Automotive Group· Oct 30, 2020
Thank you for taking the time to share your feedback with us, Marjorie. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Cindy G.
Posted
Ready to schedule visit via Audi app. Only had to wait 5 minutes for them to bring the car up from the car wash. Car was spotless!
Response from Rick Case Automotive Group· Oct 30, 2020
Thank you so much for choosing Audi Gwinnett, Cindy! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Sam
Posted
Very poor client service, don’t listen to the client, brought the car back dirty
Response from Rick Case Automotive Group· Oct 30, 2020
Thank you for providing this feedback, Sam. We’re sorry to hear about your experience with our dealership. We don’t want any of our customers walking away feeling frustrated. If you wouldn't mind reaching out to us directly to discuss further, we would love to make things right. Please contact our reputation manager, Johanna, with the name and contact information we have on file for you. She can be reached at [email protected]. From there, she will be able to connect you with someone who can help. Thank you! Sincerely, Rick Case Volkswagen.
