Excellent
779 reviews
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
David K.
Posted
Awesome service, friendly, efficient
Response from Rick Case Automotive Group· Oct 30, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, David. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Karen
Posted
Tony was very good and very helpful. We only use Tony.
Response from Rick Case Automotive Group· Oct 29, 2020
Hi Karen! We’re happy to hear that we were able to meet your expectations and that Tony provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Lucia V.
Posted
Alexander did a great job breaking down the details of buying a car for a first-time buyer! He went through all of the features of the car thoroughly which I appreciated.
Response from Rick Case Automotive Group· Oct 27, 2020
Thank you for your kind words, Lucia. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!
Kiki C.
Posted
It is truly super relaxed transaction when you deal with Andy & Abdul. I will recommend both of them & Rick Case Honda to all my friends.
Response from Rick Case Automotive Group· Oct 26, 2020
Thank you for taking the time to share your feedback with us, Kiki. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Richard N.
Posted
Not happy with the service department. Over the phone I was given A price of $39.99 for synthetic oil change but at the service center the price changed $44.99. This car has just over 10,000 miles and they tried to sell me $300 worth of services. I said I only wanted the oil change and tire rotation and 1 hour later they tried to sell me $300 worth of services again. 2 hours later I finally drove away dissatisfied.
Response from Rick Case Automotive Group· Oct 22, 2020
Thank you for providing this feedback, Richard. I am sorry that we did not provide the level of service you expected. We don’t want any of our customers walking away feeling frustrated. If you wouldn't mind reaching out to us directly to discuss further, we would love to make things right. Please contact our service manager, Mark Warshefski, directly. He can be reached at [email protected] or 954-415-3366. Thank you, Rick Case Honda Davie
Genevieve
Posted
Hugo is the best service advisor. He is very professional and helpful. Rick Case Volkswagen #1.
Response from Rick Case Automotive Group· Oct 20, 2020
Thank you for the review, Genevieve. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
Ernie M.
Posted
Great customer Service
Response from Rick Case Automotive Group· Oct 20, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Ernie. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Suresh B.
Posted
Excellent service
Response from Rick Case Automotive Group· Oct 19, 2020
Thank you for taking the time to share your feedback with us, Suresh. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
