Paul B.
Posted
Survey was short and easy
Survey was short and easy, and it was about therapist, which she is awesome, so it easy to give praise.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Paul B.
Posted
Survey was short and easy, and it was about therapist, which she is awesome, so it easy to give praise.
Victoria C.
Posted
Rula is simple to use. Scheduling and changing appointments is easy. Communicating with my provider is effective. I also had a change in insurance recently, and updating my insurance info was fast and easy. I also love that I don't have to remember a username and password - you enter your email address and get a unique link in your inbox each time.
Kallie R.
Posted
I felt very seen by the provider and it was super simple to log in and everything to have the meeting
Lina L.
Posted
There are a lot of different therapists available. The search criteria is very helpful. They have very good followup.
Ivan G.
Posted
Great experience. Easy to connect with the professionals. Easy to use site
K C.
Posted
Easy to fit in around schedule. Very flexible website. Very knowledgeable therapists. I would recommend.
FckRula
Posted
Rula paired me with therapist not in my network. Didn't tell me till over 1k was charged. They lied saying my therapist was in my network but my network has confirmed the therapist rula paired me with isn't. I'm homeless now bc they took a massive amount of money without even offering a payment plan. Apparently rula has a reputation for this sort of thing according to reddit and a few other platforms. I'm more suicidal than ever bc of this shady business.
Response from Rula· Nov 5, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
jennifer D.
Posted
The provider was on time and was amazing . I think k it’s going to be a great fit .