Cindy
Posted
easy and fast
easy and fast

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Cindy
Posted
easy and fast
Andrew L.
Posted
Rula has been great. I reached out for help, it was extremely simple and easy. I’ve met a great therapist who has been there for me. Can’t say enough!
Michelle T.
Posted
My therapist has been very in tune with what I am needing. I am a therapist myself and she has allowed me to just stay focused on being a client with the added insight of what I have experienced as a professional. I couldn’t have asked for a better match.
Taylor Y.
Posted
Meeting my therapist for the first time was stress free because I felt like the description of her online gave me a lot of insight into what I was getting.
Teal L.
Posted
My med provider recommended this site for finding a therapist and it made it so easy! I was able to read their profile, make an informed decision about who I was going to see, and reassured that I could switch therapists easily if I didn’t vibe well with my selection.
KateNance
Posted
While I did not have issue with the therapists or psychiatrist, I have had so many issues with the Billing/Accounts/Rula Support. It took up to three requests to resolve billing disputes to get my credit reimbursement. By February, I requested to have my account and all information deleted. It is 10/29/25 - I have not been a patient since March due to their system yet they contact me for payment. I am not a patient - my husband is. They are violating HIPAA by reaching out to me for billing. I am not the patient. I have requested my information to be removed and have not logged in to their system. They use two seperate systems for billing and it creates more issues. Honestly, it's a worst experience than any other platform I have encountered thus far.
Response from Rula· Oct 30, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Ashley G.
Posted
It's been 3 weeks so far in therapy and I really like the platform. It made it easy to find a therapist that would align with my personal needs.
Kyle B.
Posted
I would not be surprised if this company got shut down for fraudulent behavior. Not a single psychiatrist or therapist had any idea what they were doing in the slightest. The call center's only course of action was contacting the providers which were the original issue. I continuously didn't have access to my medications because pyschiatrists here failed to get them in and therapists said things that most genuinely made me worse. DO NOT USE RULA UNLESS YOU HATE YOURSELF.
Response from Rula· Oct 30, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.