Jeff M.
Posted
I like working with Marlayna
I like working with Marlayna, as she is patient, listens well, and gives good advice.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Jeff M.
Posted
I like working with Marlayna, as she is patient, listens well, and gives good advice.
MH
Posted
My therapist seems like she’s probably a very nice person, but at this point I’m not sure what she’s like as a therapist. I’ve seen her three times now and 90% of our time has been spent filling out forms and dealing with the administrative portion of my therapy. I’ve seen therapists for most of my life so I expected the first session to include some intake, but so far this feels like I’m wasting my time and money. Not only am I filling out forms with her but also expected to fill them out before each session. I’ve never had to do this before, even with my psychiatrist. I came back to therapy because I wanted relief and help, but right now all I’m feeling is a little bit frustrated.
Response from Rula· Dec 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Chris L.
Posted
Samantha Davis is terrific! There was a mixup with the system though and all of my future appts were canceled. It might be a computer glitch so I hope that can be fixed in the future.
Suneeta C.
Posted
My therapist is a great listener who knows exactly how hard to "push." I feel like I have made significant progress over just three sessions, and I have been in therapy several times over the years.
Salomon
Posted
I like the ease to find and work with an experienced therapist
John C.
Posted
I was initially told Rula accepted my insurance and started with therapy sessions, which were going well. I was then told you do not take my insurance and would have to pay cash to continue. Even after asking, I have received no explanation as to what happened or changed or if there was anything I could do.
Response from Rula· Dec 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
ALICIA T.
Posted
Rula has been a god sent service. Absolutely love working with them. Everyone is amazing and friendly.
Freddy
Posted
Finally a therapists who saw past General Anxiety Disorder. I struggled to treat my anxiety with previous therapists, and Henri realized I was actually experiencing trauma responses due to CPTSD. Now I finally have the answers and treatment I need to get better.